We record the reason why a member was banned and ensure they dont come back. We do get messages from ex members who want to be part of the community again and in most cases these are declined.
Cheers
Matt
We record the reason why a member was banned and ensure they dont come back. We do get messages from ex members who want to be part of the community again and in most cases these are declined.
Cheers
Matt
Thanks Matt, though in my case smc2910 is still a member on the site even though he has not been active since he ripped me off.
If you can send me the particulars of this trade/sale, ill look into it.
I got a warning from Matt26 when i identified looselips as a scammer.
It was proven to be the case, yet i get a recorded warning , Looselips changes his name and continues on.
Go figure??
E.W
I got a warning from Matt26 when i identified looselips as a scammer.
It was proven to be the case, yet i get a recorded warning , Looselips changes his name and continues on.
Go figure??
E.W
Matt,
this is the link to the trade thread.
http://www.ozcardtrader.com.au/foru...6581-tak35bne-smc2910-deal-swg6-sketches.html
Also, this thread was started in an attempt to locate Shaun, first out of concern then with the intent to try and either get my cards or a refund, neither of which was successful.
http://www.ozcardtrader.com.au/forum/general-forum/97854-does-anyone-know-shaun-aka-smc2910.html
I will look at what PM's I may still have WRT this trade.
Dave
The issue was that you were posting the same thing over and over and over again in different threads.
I had a look at your history as well and you have received a warning from each of the other moderators for doing the exact same thing.
---------- Post added 16-08-2011 at 12:24 PM ----------
The other issue we face is that we cant make members log on here to sort out these issues. We do the best we can to help resolve these issues however in the case of Shaun and Steve, we don't have any power to force them to come on to the site?
Do we contact them? Yes. The other issue is that if we ban them straight away, it may also hinder there ability to log on and work through these issues.
In one instance I had to let a member work through an issue first before we banned them. It wasn't ideal but the person who was done wrong by got what they were after and then the member was banned.
While one of the guys above said we do have lives outside of this website, I still try and ensure I will do what I can to resolve the matter to the best of our ability.
The best way again is to report a thread/message where an issue occurs. That way we have the best chance of one of us seeing the matter and working on it.
Cheers
Matt
The issue was that you were posting the same thing over and over and over again in different threads.
I had a look at your history as well and you have received a warning from each of the other moderators for doing the exact same thing.
---------- Post added 16-08-2011 at 12:24 PM ----------
The other issue we face is that we cant make members log on here to sort out these issues. We do the best we can to help resolve these issues however in the case of Shaun and Steve, we don't have any power to force them to come on to the site?
Do we contact them? Yes. The other issue is that if we ban them straight away, it may also hinder there ability to log on and work through these issues.
In one instance I had to let a member work through an issue first before we banned them. It wasn't ideal but the person who was done wrong by got what they were after and then the member was banned.
While one of the guys above said we do have lives outside of this website, I still try and ensure I will do what I can to resolve the matter to the best of our ability.
The best way again is to report a thread/message where an issue occurs. That way we have the best chance of one of us seeing the matter and working on it.
Cheers
Matt
This may create a bit more work for the mods/admins so not sure if it's a viable idea, but I have the following suggestion:
When users create a trade thread they have to put in an approx value of the deal. If the deal is over a certain amount (say $100) then they MUST have a verified phone number on file with OCT. On the rare occasion something goes wrong with the deal then we will have a verified contact number for them.
Just a thought
This may create a bit more work for the mods/admins so not sure if it's a viable idea, but I have the following suggestion:
When users create a trade thread they have to put in an approx value of the deal. If the deal is over a certain amount (say $100) then they MUST have a verified phone number on file with OCT. On the rare occasion something goes wrong with the deal then we will have a verified contact number for them.
Just a thought
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