I feel for Richard as he misses out on a card that he was keen to have in his collection, I would have been put out if it had happened to me. But.. well done to Regal and Footycards for helping a collector out.
On Regal I thought the overall experience was positive and I look forward to future product. On the positive;
1. Regal produced a quality product and secured high end signatures for a decent price
2. The build up to the release raised interest and kept us intrigued.
3. Regal engaged the consumer directly and continues participate with us even if selective.
4. They are monitoring our feedback here and other social media. Showe they are interested in what we think, willing to learn and adapt and looking to a longer presence in this market. I welcome this rather than having one player market.
5. Packaging and delivery method was better than I expected and delivery was included in price advertised.
6. Low number release and available to collectors first and not allowing multiple purchases gave us all a chance
On the negative ;
1. maybe withheld details although I get they had a marketing plan and they executed on it. Not a concern for me personally
2. Payment options caused some collectors to miss out. Could have cost one of us the #1 cards. I know my transaction was delayed cause I had to reprocess my transaction as I had to rethink whether I wanted to use credit or DD. Would have been useful to know options upfront either in Regal's communication or in Tradingcards site prior to checkout.
3. Number allocation policy disclosure. Obviously collectors want the best chance or at least be informed.
On the Langlands signature and in particular the one Richard received, yeh I would have initially been bummed if I received it. I would have gone through the same thought process and disappointment. But taking a step back I guess a guarantee from Regal or the legend may have been sufficient for me but in writing so if I wanted one day to sell I would have a chance on ROI. Also the card shows some character and an indication of the his growing frailty. I would also like to see what #23 and #25 sigs look like. When all is said and done #23,#24,#25/25 could be the most valuable cards if they end up being the last official cards he signs. Please take my last comment as a what/if scenario only, I wish our legend the best of health for many years to come.
All in all a good product with great legends at a reasonable price to collectors. I am sorry to have a good OZCT collector miss out but money back is reasonable if no replacement option was available.
I look forward to more high end cards and hope Richard gets in first on the next release.