Beckett Grading ruined my card!!!!!!!

onvison said:
Just because it doesnt happen to every card doesnt Automatically rule out the Post. It is possible that the Post dropped a heavy box on it and never noticed/cared. I would go as far as saying that it is absolutely likely. At the very least it is Likely. It is far from ridiculously unlikely. nothing personal mate.
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Wouldnt the toploader / holder that it was sent in be bent as well if that was the case?
 
onvison said:
Personally I believe that it is way more likely that the Post, who could care less about thier jobs and also the cargo they transit, are the ones responsible for this. And not very likely that a company who is in the business of grading and preserving cards. I think that you said that it was insured. The post is the company that I would be jumping over. It really wouldnt even occur to me that Beckett would be responsible, given the two options.
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Do you work for Beckett? read this thread properly and Beckett states the box was not damaged
 
Feel bad for you Graeme...it was a great loss to have a card like that damaged. I just hope that they come to their senses and do the right thing.
 
Thanks bruntyblue and mully, I think that the main thing here is a don't know how Beckett suggest to package the card. If that method is inside of a box and the box isn't damaged then I have to look t the situation in a different light.
There are 3 possible culprits here, the guy who sent in the card, the post, and Beckett. If you feel that there is enough evidence to rule out the post. What evidence is there that the guy sending it in isn't the culprit. The way I read it, is the guy that you bought it from sent it to beckett not you. Just exploring all options here.
 
onvison said:
Thanks bruntyblue and mully, I think that the main thing here is a don't know how Beckett suggest to package the card. If that method is inside of a box and the box isn't damaged then I have to look t the situation in a different light.
There are 3 possible culprits here, the guy who sent in the card, the post, and Beckett. If you feel that there is enough evidence to rule out the post. What evidence is there that the guy sending it in isn't the culprit. The way I read it, is the guy that you bought it from sent it to beckett not you. Just exploring all options here.
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No, the guy he bought it from DIDN'T send it in. Graeme had the card sent to SBF first from the seller and then SBF sent in the card to Beckett.
 
onvison said:
Just because it doesnt happen to every card doesnt Automatically rule out the Post. It is possible that the Post dropped a heavy box on it and never noticed/cared. I would go as far as saying that it is absolutely likely. At the very least it is Likely. It is far from ridiculously unlikely. nothing personal mate.
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It's a fair thought for sure, and I did think of it like that. The only reason I am so arrogantly :) sure that it isn't a Post issue, is with the sheer volume of submissions BGS receives, and because the Post hardly handles small packages/envelopes with care, surely these accidents would be happening quite often and causing BGS a headache sorting the issues out, that they would have changed their shipping requirements. Even in this case, they still did all the work on their end, and are wasting extra time and money dealing with the issue. Would be easier for them to instate more secure shipping requirements, like the ones for shipping on this forum.
 
whole issue is really bad

---------- Post added 23-07-2011 at 03:46 PM ----------

feel for ya mate, hope it all gets worked out. someone should send BGS this thread, and see what they come up with...would be interesting imo
 
Are you sure the ebay seller doesnt have any scans? How clear was the ebay scan? Maybe he has others? Bit late now that you told Beckett that its from ebay but you could have bluffed and said you took the scans immediately before sending.

Everything points to Beckett.

If the seller was dodgy Matt picks up on it and you get refunded.
If Matt damages it (assuming he is immoral) he would better blame ebay seller than Becket. Paypal will side with you. You get money bavk. Then seller claims on postage inurance.

So it left seller mint. Arrived mint to Matt. Left mint.

Beckett recieves it damaged, They make claim with postage or tell you to do it. So I doubt damaged in transit.

Only option left is they damaged it. But possibly they truely believe it arrived damaged.

I can imagine people trying that scam on them. Send a creased MJ rookie to them. Package arrives undamaged. They sign for it. Cant claim against postage insurance. Owner then blames BGS wanting compensation. You end up turning a creased card into a good card if compensated.

Obviously your case is different because you have nothing to gain and everything to lose, when you could have easily claimed against ebay/paypal.
 
Thanks guys, yeah a few things have been raised that were already mentioned in this thread, but the bottom line is that the only evidence we have on our side is a poor phone picture of the card from ebay and Matt's word - which I trust.

A post on BO says a bit -
my only problem with this part of your statement is wouldn't he had been scared that he would have to pay for the damage, or do you trust him enough that you woulda said "oh you accidently creased my $1800 card, no prob, don't worry about it, accidents happen"...I know if I had a buddy (that gave me rewards for small favors) and I was holding a card of his worth $1800 and I accidently dropped it or whatever, I'd be scared to tell him...

what would you have told him IF he told you that he accidently creased it???

I've had no issues sending stuff to BGS, however, I am taking my 2 highest ends cards and dropping them off personally at the national because I don't trust the USPS

I would have been disappointed but we wouldn't have bothered sending it for grading. He does a lot for me and I'm sure he would have told me, especially the way he reacted after seeing the damage.

I did ask Beckett if they have security cameras monitoring their graders and they said:
"Yes, we have monitored security cameras any place that cards are handled. We are required to pass on any situations like this to area supervisors so they can check into accusations. Our insurance company requires a very secured and monitored area. From the information I have received so far, there was nothing out of the ordinary with your package/card. I have not heard back from each supervisor yet but so far, we simply don’t see any mishandling on our part.

I assure you that if information comes up showing that a Beckett employee mishandled your card, I will let you know. It does us no good to have an upset customer. I would love to find out where this damage took place and help get you compensated."
 
At least they are still corresponding with you hairy. What's the go with the mail insurance from USPS for $1500? Can you claim that? By the looks of it, Beckett won't put out unless they've got some sort of evidence but that's the part that is so hard to do. Even if you have a scan showing no damage, how does one prove that the damage occurred with USPS, or with Beckett?
 
First off, sorry to hear about the damaged card, that's very unfortunate. But you've never actually held the card in hand yourself, personally if I'm going to make accusations towards someone I would need to be 99.9% sure that that party damaged the card. The only person I would trust is me and my own two eyes.

The card was bought off eBay from a seller with only two feedback and with a small photo from a camera phone. I've purchased cards before where the seller said the card was mint, only to find out the card either had scratches, a bent corner, a crease, or a card stock split. I only noticed the damage by having the card in hand and by taking it out of the holder and viewing it at different angles. In each case I was upset and returned the card to the seller for a full refund, because I personally had the card in my hands and was able to assess the condition. I'm not saying the card was already creased from the seller, but I am saying that it is a possibility. Sellers don't always disclose the correct condition, I don't care if the seller has 2 feedback or 20,000 feedback, it happens all the time either purposely or unknowingly.

I don't doubt that you trust this friend of yours whom you've never met, but he may have accidentally damaged it. Maybe when taking it out of the holder for examination or unknowingly when packing it for shipment. I'm not saying that the damage happened while in your friend's possession, but I am saying it is a possibility.

And I'm not saying Beckett is innocent, because it is also a possibility that they creased the card. But, I think the chances that it may have been damaged prior to them receiving the package are just as great.

Without actually having the card in my own two hands and looking at it with my own two eyes, it would be hard for me to put the blame on one party and know for sure when the damage occurred.

Again, sorry about the entire situation, especially since it's such an epic card.
 
pip33 said:
First off, sorry to hear about the damaged card, that's very unfortunate. But you've never actually held the card in hand yourself, personally if I'm going to make accusations towards someone I would need to be 99.9% sure that that party damaged the card. The only person I would trust is me and my own two eyes.

The card was bought off eBay from a seller with only two feedback and with a small photo from a camera phone. I've purchased cards before where the seller said the card was mint, only to find out the card either had scratches, a bent corner, a crease, or a card stock split. I only noticed the damage by having the card in hand and by taking it out of the holder and viewing it at different angles. In each case I was upset and returned the card to the seller for a full refund, because I personally had the card in my hands and was able to assess the condition. I'm not saying the card was already creased from the seller, but I am saying that it is a possibility. Sellers don't always disclose the correct condition, I don't care if the seller has 2 feedback or 20,000 feedback, it happens all the time either purposely or unknowingly.

I don't doubt that you trust this friend of yours whom you've never met, but he may have accidentally damaged it. Maybe when taking it out of the holder for examination or unknowingly when packing it for shipment. I'm not saying that the damage happened while in your friend's possession, but I am saying it is a possibility.

And I'm not saying Beckett is innocent, because it is also a possibility that they creased the card. But, I think the chances that it may have been damaged prior to them receiving the package are just as great.

Without actually having the card in my own two hands and looking at it with my own two eyes, it would be hard for me to put the blame on one party and know for sure when the damage occurred.

Again, sorry about the entire situation, especially since it's such an epic card.
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The person that sent in the card for Hairy is not just a friend of his, he is a friend of MANY on these boards and has helped out on SO MANY auctions for SO MANY people, everyone trusts him 100%.... He completed a $1000 deal for me only a couple of weeks ago!!

This isn't the first time Beckett has done something like this to a board member here, or with such a high end card.... There is a much greater chance that someone at Beckett did it, shat themselves about losing there job, which over an $1800 card you would believe is a very high possibility of happening, then Matt doing it and not owning up to i! So many people have used Matt for ebay help so many times!!!
 
pip33 said:
First off, sorry to hear about the damaged card, that's very unfortunate. But you've never actually held the card in hand yourself, personally if I'm going to make accusations towards someone I would need to be 99.9% sure that that party damaged the card. The only person I would trust is me and my own two eyes.

The card was bought off eBay from a seller with only two feedback and with a small photo from a camera phone. I've purchased cards before where the seller said the card was mint, only to find out the card either had scratches, a bent corner, a crease, or a card stock split. I only noticed the damage by having the card in hand and by taking it out of the holder and viewing it at different angles. In each case I was upset and returned the card to the seller for a full refund, because I personally had the card in my hands and was able to assess the condition. I'm not saying the card was already creased from the seller, but I am saying that it is a possibility. Sellers don't always disclose the correct condition, I don't care if the seller has 2 feedback or 20,000 feedback, it happens all the time either purposely or unknowingly.

I don't doubt that you trust this friend of yours whom you've never met, but he may have accidentally damaged it. Maybe when taking it out of the holder for examination or unknowingly when packing it for shipment. I'm not saying that the damage happened while in your friend's possession, but I am saying it is a possibility.

And I'm not saying Beckett is innocent, because it is also a possibility that they creased the card. But, I think the chances that it may have been damaged prior to them receiving the package are just as great.

Without actually having the card in my own two hands and looking at it with my own two eyes, it would be hard for me to put the blame on one party and know for sure when the damage occurred.

Again, sorry about the entire situation, especially since it's such an epic card.
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And please post in the new members intro section and let us know a little about you.

Rob
 
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