Just got my first comc delivery - very nifty process!
What happens now??? (Stupid question) says that it is processing, I guess once it is processed I request it to be sent?
Just got my first comc delivery - very nifty process!
What happens now??? (Stupid question) says that it is processing, I guess once it is processed I request it to be sent?
Thank you for using our beta Mailbox Service!
The COMC Mailbox Service was developed organically in cooperation with COMC users. We are thrilled it has proved quite popular, especially with our international customers. After reviewing our trial period data, we will be updating this service.
Starting February 1st, all Mailbox submissions will be processed as follows:
Mailbox Service:
Cards only (No comics, publications, photos, or other memorabilia)
Price: $1 per item
Cards can be any size, including graded/encased
No minimum number of items
Processing Time: 1-3 days
How it works:
When we receive your mailbox package, you will receive an email notification, and we will process your items immediately. Your items will be in your account 1-3 days later, and you will be billed when your items are uploaded to your COMC account.
What if there are issues?
If we detect issues with your items (i.e. authenticity concerns), we will contact you before uploading them to your account. You may still be responsible for processing fees.
If you are unhappy with your items and wish to send them back to the original owner, you will be responsible for the shipping costs.
Bonus Cards:
Some sellers include "bonus" cards with their packages. All items sent to your COMC Mailbox will be processed at $1/card. If you notice cards you don't want were uploaded with your Mailbox purchase, you can receive a refund for the processing charge of any unwanted card by selecting the 'Donate to Charity' option on the Actions dropdown for that card. The Actions dropdown is accessible through the Inventory Manager section of your Dashboard.
Thanks for making our new COMC Mailbox such a success! If you have any additional questions or concerns, please email us at Staff@COMC.com. We want to hear from you.
Be sure to keep up with all the COMC news and announcements by following us on our Blog, as well as our International Facebook and International Twitter pages!
Thanks!
Moe @ COMC
We received your package with tracking number '---------------------------'. This package had 1 items and was assigned to mailbox #----------. See the attached image for a picture of what we received. This mailbox now has a total of # items. The items are scheduled to be added to your 'fastnbulbous' account on February 17. We will start processing your mailbox on February 10. Until then, you can continue to add more items to this mailbox.
If you would like us to start processing the items in your mailbox now, simply reply to this email, and specify if you would like One Week or One Day processing.
Please note there is a $5 minimum processing fee when processing the items in your mailbox.
If you have any questions, we would be more than happy to help.
We received your mailbox submission with tracking number '---------'. This batch has 8 item(s) and was given Batch #--. The items are being processed by our Mailbox - One Week service, and we plan to have them added to your 'fastnbulbous' account by February 4.
And, if you want a card redeemed, you can send it in to us - and when it gets deposited to your portfolio, you can submit it for redemption, via the Inventory Manager.
I just noticed the service seemed to change a bit for me now (as per the original notification of changes taking place in February)
I got a couple of items which had the email title
Mailbox Submission Received (which is has been for ages) and it states how cards will be process by the month.
eg
Then i got a new type of message just a few hours later which seems to be the newer system and it talks about batches and has early time frames for processing
email title: Mailbox Submission Arrived
Hey Moe, just a quick question. I've just put a shipment request in for 21 cards to be sent over to me "express", am I safe to assume that this also has insurance on them, most of the cards are either mid-high end or very very hard to find.
moe you have insurance on express but I had cards worth over $10000 paid $200 For express it only covered me for $100 if they lost my itemWe have insurance on all our packages/shipments - so, your assumption is correct.
moe you have insurance on express but I had cards worth over $10000 paid $200 For express it only covered me for $100 if they lost my item
Not much protection there would only cover 1/2 my postage costs
Just had an email update.... tracking says it was delivered in 2012 ????We have insurance on all our packages/shipments - so, your assumption is correct.
Bother...I'm sorry, they told me it was going to be handled via the Inventory Manager. Let me find out what's going on there, and I'll get back to you, as soon as I get an answer.
Hi Moe, just wondering if you found how we go about redeeming redemptions. Can I just send an email requesting the cards in question to be redeemed?
Thanks.
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