Hey guys,
So earlier this month I won a signed Allen Iverson snapback on ebay which is accompanied by an Iverson Authentic COA. Long story short I was expecting to receive the package sometime this week and I did today. I opened the box and straight away I noticed it was a different snapback (not even a Philadelphia 76ers cap) and I don't even know who's signature is on the cap, but it came with the AI COA and photo. So I immediately took photos of everything and messaged the seller about it with the photos I took.
Basically the seller said he had never owned or seen the cap before (of the photos of the cap I sent him) and he asked for closer photos of the cap, COA, box and packaging, which I did. I felt like the seller was insinuating that I was being dishonest and I basically told him this was what I received and I took the photos and contacted him immediately and that his response was discouraging.
He replied basically saying he was genuinely perplexed and didn't understand how I received a different cap as he said he personally packed the cap himself and wanted to get to the bottom of this confusing situation.
Then later I decided to crosscheck the COA I received with the one pictured on the sellers auction. They are both Iverson Authentic COA but the one I received differs to the one pictured in the sellers auction. Now I was really confused, not only did I not receive the Iverson signed cap but now I also have a COA that was different to the one he had pictured in his auction! What is going on?!
So here's a brief background on the seller, he has 7781 positive feedback at 99.7%, in the last month he's received 2 negative feedback, 11 in the last 12 months. Overall his positive feedback is still oustanding especially when your dealing in huge volume sales and this is why I had no concerns bidding on his item but this is just strange as he doesn't seem to want to accept that the items within the package I received came from him.
What makes it even stranger is that he sent the cap via ebay's Global Shipping Program so I paid an arm to get the package safely only to receive something else! My initial thoughts when I opened the box was he made a mistake and sent me the wrong one, but he is denying he has even ever seen it before so this makes this situation a frustrating one.
Here are some pictures:
This was what I won and paid for, the image is a screen capture from the sellers auction:
This is the COA and a photo of Iverson signing, the image is from the sellers auction:
This is what I received today:
Check out the COA I received and compare it against the one from the sellers auction:
What should I do? Should I wait for the seller to respond what course of action to take or just go straight to ebay and create a dispute for item received not as described in auction?
And what do you think about the seller saying he has has never owned and seen the cap I received??
Cheers in advance for your thoughts.
So earlier this month I won a signed Allen Iverson snapback on ebay which is accompanied by an Iverson Authentic COA. Long story short I was expecting to receive the package sometime this week and I did today. I opened the box and straight away I noticed it was a different snapback (not even a Philadelphia 76ers cap) and I don't even know who's signature is on the cap, but it came with the AI COA and photo. So I immediately took photos of everything and messaged the seller about it with the photos I took.
Basically the seller said he had never owned or seen the cap before (of the photos of the cap I sent him) and he asked for closer photos of the cap, COA, box and packaging, which I did. I felt like the seller was insinuating that I was being dishonest and I basically told him this was what I received and I took the photos and contacted him immediately and that his response was discouraging.
He replied basically saying he was genuinely perplexed and didn't understand how I received a different cap as he said he personally packed the cap himself and wanted to get to the bottom of this confusing situation.
Then later I decided to crosscheck the COA I received with the one pictured on the sellers auction. They are both Iverson Authentic COA but the one I received differs to the one pictured in the sellers auction. Now I was really confused, not only did I not receive the Iverson signed cap but now I also have a COA that was different to the one he had pictured in his auction! What is going on?!
So here's a brief background on the seller, he has 7781 positive feedback at 99.7%, in the last month he's received 2 negative feedback, 11 in the last 12 months. Overall his positive feedback is still oustanding especially when your dealing in huge volume sales and this is why I had no concerns bidding on his item but this is just strange as he doesn't seem to want to accept that the items within the package I received came from him.
What makes it even stranger is that he sent the cap via ebay's Global Shipping Program so I paid an arm to get the package safely only to receive something else! My initial thoughts when I opened the box was he made a mistake and sent me the wrong one, but he is denying he has even ever seen it before so this makes this situation a frustrating one.
Here are some pictures:
This was what I won and paid for, the image is a screen capture from the sellers auction:
This is the COA and a photo of Iverson signing, the image is from the sellers auction:
This is what I received today:
Check out the COA I received and compare it against the one from the sellers auction:
What should I do? Should I wait for the seller to respond what course of action to take or just go straight to ebay and create a dispute for item received not as described in auction?
And what do you think about the seller saying he has has never owned and seen the cap I received??
Cheers in advance for your thoughts.
wow...I'm going to message him and send him this image of his sold listing and request a refund and if he doesn't will escalate it to dispute.
