Here's the response guys, via email, what do you guys think i should do?
Discussion Thread
Response (Dan) 03/02/2007 09:29 AM
Thank you for reporting this possible packaging error to the etopps Customer Support team.
If you feel you did not receive the items you were promised in this pack, please send: (1) a letter of explanation, (2) copy of receipt (or the name & address of the store at which the purchase was made), (3) pack wrappers and (4) proof of purchase (UPC barcode found on the bottom of the box) to the following address:
The Topps Company, Inc.
401 York Ave.
Duryea, PA 18642
ATTN: Consumer Relations
Topps strongly recommends sending all replacement requests in a fashion which provides proof of delivery, within padded envelopes or boxes.
Please note that The Topps Company is not responsible for lost, stolen, damaged, delayed, or, misdirected mail.
Replacements for eligible cards will be shipped within 2 to 4 weeks of receipt. Any ineligible cards received (or any cards that Topps is unable to replace, for any reason) will be returned back to the Consumer.
We hope this information is helpful to you. As always, please do not hesitate to contact our Customer Service team (By phone: 866-374-8266, or by Email:support@etopps.com) if you ever have any other questions, comments or suggestions. A customer service representative will be available to assist you between the hours of 9:00am - 4:30pm (EST), Monday through Friday.
Thank you once again for taking the time to write. We appreciate your interest in Topps and hope you continue to enjoy our products.