oz cardtrader members beware dodgy ebayer (s)

sluggy74 said:
its the same person , kylie haines on 1 and kyliiee haines on the other...
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It gets better. Do a Google Maps search on the address they use and there is nothing there. The access to the closest building is from a different road (and that's where the letterbox is). Maybe they live in a tree???????

Mark
 
joeyhonson said:
It gets better. Do a Google Maps search on the address they use and there is nothing there. The access to the closest building is from a different road (and that's where the letterbox is). Maybe they live in a tree???????

Mark
Click to expand...

This person sounds like a monkey so you might be on the money.
 
sluggy74 said:
cmon lads , i need everyone who this spook has done it too ...
Click to expand...

I had this person win about 10 of my items recently so I contacted Ebay to see if I could cancel the transaction. Here's what happened:

Christian Jeol A. 09:04:57
Hello, welcome to eBay Australia Live Chat! My name is Christian Jeol, may I start by asking your full name and eBay user ID please.

joeyhonson 09:05:30
Mark Johnson - user ID is joeyhonson

Christian Jeol A. 09:05:42
Hi there Mark. Good day to you.

Christian Jeol A. 09:05:48
How can I help you?

joeyhonson 09:10:06
Hi Christian. I have recently listed a number of items which were bid on by a member called hot4life88. 10 of my listings finished last night which they won (total was around $10). I sent them an invoice for the amount and while I was there I checked their feedback. What I found was astonishing. Over 500+ positive feedbacks but around 90% of them are negative comments in relation to how they never pay for their items. I have sent the buyer an email and have not received a response from them at this stage. I have also cancelled all remaining bids on other items and added them to my blocked list. I am concerned now that they will leave me negative feedback for the items already purchased as reprisal. How can I cancel that transaction immediately?

Christian Jeol A. 09:12:35
As a seller myself, I totally understand your concern in this situation.

Christian Jeol A. 09:12:37
By the way, would there be anything else you want me to look into?

joeyhonson 09:15:22
No, all I need is to cancel the transactions that she won already and ensure I don't end up with the blemish on my account

Christian Jeol A. 09:17:20
Okay, for now what I can highly recommend is that you contact your buyer and confirmly ask them if they would pay.

Christian Jeol A. 09:17:38
If not you cna then open an "Unpaid Item" case directly to get your Final Value Fees credited back to your eBay account.

Christian Jeol A. 09:17:53
That would also allow you to block that certain buyer from leaving a feedback.

joeyhonson 09:19:06
Can I open an unpaid Item case so soon after the listing finished?

Christian Jeol A. 09:19:51
You can open an "Unpaid Item" case as early as 4 days from the sale date.

Christian Jeol A. 09:20:03
And close it as early as 5 days from the day you opened the case.

Christian Jeol A. 09:20:31
Not only you would get the Final Value Fee credit, your buyer would also get an "Unpaid Item" strike against their account.

Christian Jeol A. 09:20:55
On which our Trust & Safety Department would receive an automatic report for this.

Christian Jeol A. 09:21:12
After receiving a report, eBay will review the information provided and the circumstances of the reported violation and take the appropriate action if necessary. In some cases, limits may be placed on the buyer's account in advance of suspension.

joeyhonson 09:23:40
So then within the next 3 days I can get 10 negative feedbacks from the buyer because I cancelled all their other bids. This buyer must have hundreds of unpaid item strikes against them. I urge you to look at their feedback page. That process clearly has absolutely no consequences for buyers who do the wrong thing time and time again. I will open the unpaid item cases in a couple of days. In the meantime, I need to know that if I get smashed with negative feedback then it can be removed.

Christian Jeol A. 09:24:31
Yes it can be removed given that an "Unpaid Item" case is present for each transaction.

Christian Jeol A. 09:24:58
I would suggest taht you add a buyer reqiurements on your lsitings as well to avoid getting a similar buyer forf you furture transactions.

joeyhonson 09:26:05
OK then. Please look at his feedback. It isn't possible for a seller to leave negative feedback for buyers so there are all these positives with negative comments. How is this person not banned from Ebay. She's a menace

Christian Jeol A. 09:27:34
No worries, what I can do here on my end is that I'll manually make an internal appeal for this buyer and look into this further and bossten up the process.

Christian Jeol A. 09:27:39
You on your end you can also appeal and report this buyer and any buyers straight through our Trust & Safety Department straight through this link:

Christian Jeol A. 09:27:45
Pushing Url: http://contact.ebay.com/ws/eBayISAP... malicious buying&instruction=&expirationDate

Christian Jeol A. [Push Page] http://contact.ebay.com/ws/eBayISAP... malicious buying&instruction=&expirationDate09:27:46

Christian Jeol A. (5/8/2013 10:26:29 AM)

http://contact.ebay.com/ws/eBayISAP... malicious buying&instruction=&expirationDate

Christian Jeol A. 09:30:20
Going back.

Christian Jeol A. 09:30:21
Regarding your question about why sellers can no longer leave negative Feedback, the reason for this change is that sellers deal with payment problems by filing Unpaid Item cases, and the fear of retaliatory Feedback was keeping buyers from posting honest evaluations of their experiences.

Christian Jeol A. 09:30:27
We believe the changes we made to Feedback will increase buyer confidence and sellers' businesses. When buyers don't have to worry about retaliation for negative feedback and know that feedback left for sellers is honest, the buyers will trust sellers more -- and be more willing to buy from the sellers. Everybody benefits.

joeyhonson 09:32:31
And now the sellers are more at risk. This person has to be stopped. By the way she also has another Ebay user ID call ute1988. Same person, same issue but only with a half dozen or so feedbacks. I will report the person through the appropriate channels and cross my fingers that something gets done. Pretty sure that someone with this bad a record has been reported a number of times and nothing has been done yet, but we'll see.

Christian Jeol A. 09:33:48
I can assure you that the internal appeal / report I'll be making would surely boosten up the process.

joeyhonson 09:34:40
Thanks Christian. I really hope you're right. That's all I have. Thanks for your time.

Christian Jeol A. 09:34:49
Also please follow the buyer reqiurements process that I've sent straight through your email address snapa17@hotmail.com linked on file to prevent this from happening on your future transactions.

joeyhonson 09:35:57
No worries. I have already added both user ID's to my blocked list. Will commence the process as soon as I can
 
170162.jpg
 
jpb1979wa said:
$53.50
Click to expand...
Hi,
I just wanted to thank you for your messages in 2013 about
jpb1979wa said:
i just cancelled all the bids and then get a message asking why i cancelled all there bids. i tell them because your a non paying ebay member then instantly all my stuff gets bid on again from another ebayer
Member id ute1988 think it 100 percent same person
Click to expand...

Hi,
I just wanted to thank you for your messages in 2013 about that bitch
Kyliee Haines
17 andalusian place
Black river Queensland 4818
Australia

She is at it again and your messages have helped me. Her new ebay account is
haine_kyli ( 46 )

she buys your stuff and never replys and never pays. I HAVE reported her to ebay.
PLEASE EVERYONE REPORT THIS PERSON NOW. Ebay may not take her off with out our support.
SHE IS NUTS!
I have used the phone number that was shown in your messages but nobody takes the calls and goes to voice mail.

SHE IS OUT THERE STILL after a year and 1/2 - haine_kyli ( 46 ),haine_kyli ( 46 ),haine_kyli ( 46 )
 
Just looked at below threads about Daniel Clarke. Sent him $20 for some m@a cards which didnt arrive . Said he put it back in my account which im yet to see. Not stessed over $20 and Im sure I don't have to warn anyone. :) cheers
 
Last edited:
Haydn Raymond said:
Just looked at below threads about Dane Clarke. Sent him $20 for some m@a cards which didnt arrive . Said he put it back in my account which im yet to see. Not stessed over $20 and Im sure I don't have to warn anyone. :) cheers
Click to expand...

Dane has sent me some cards which i havent paid for yet. Deal was done on here ($15)

U want me to msg dane for u And see whats happening with it?
 
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