If I buy a Commode Omega, but when it comes time to deliver it, they don't have any, so they send me a Clubsport with a scratch down the side, I am not going to complain! I am just going to sell the Clubsport for slightly less than market value and buy myself a Calais and drive around in comfort!
Haha you've turned into a bit of a rev head lately Arthy. I like itmy 2c.. auto is majorly ugly I'd be pissed off too.. but i would sell it.. and get something I wanted.. like cams, exhaust, injectors, new spark plug leads, some coil overs, and a tune... mmmmmmmmmmmmmmmmmmmmmmmmmmmmm
hahaha, in this case i dont think a 'scratch' will the right amount of damage.....i'd say maybe a couple of dents and missing door!
hahahaa, although hilarious, i think the analogy is WAY off!
A true collector would not look at the value of the card but instead would want the card he redeemed to complete his collection.It is only a part of the 'K' that is missing! Off an otherwise $1500 card!!
What is with the sense of entitlement?
Replacements are based on VALUE and even with a sloppy auto, that card is worth more than the 2 dual autos! End of story!
It is only a part of the 'K' that is missing! Off an otherwise $1500 card!!
What is with the sense of entitlement?
Replacements are based on VALUE and even with a sloppy auto, that card is worth more than the 2 dual autos! End of story!
I think we're only halfway through this story sorryIt is only a part of the 'K' that is missing! Off an otherwise $1500 card!!
What is with the sense of entitlement?
Replacements are based on VALUE and even with a sloppy auto, that card is worth more than the 2 dual autos! End of story!
A true collector would not look at the value of the card but instead would want the card he redeemed to complete his collection.
which door? if it was one of the back doors I'd be happy. lol
I wish to clear up a very important point here that seems to be lost on some. The card I received was hand picked by "Panini America's new Customer Service Manager", not a casual empl0yee, but someone Panini has brought in to their organisation to deliver the best customer service they possibly can to you guys (the customers).
Having had a 30 year career in the service industry myself in Senior Management roles, the only way I would ever do something like this would be to piss the customer off and hope he never came back (which I never did.) It's the effort shown in meeting the customer's expectation (me in this instance) that I've taken offence to, and then not even bother to respond. C'mon, call that service???
This!Where did Ang say the panini rep knew about the quality of the signature, Verse1? For all we know, the card was logged onto the company database as available - with no image - and it was sent out without the rep actually seeing the card. At least Ang got an excellent value card as a replacement.
Correct extras are always taken into account. Trouble is even those extras could be sitting at the back of a players closet forgotten about no matter how much a card company hassles themPretty sure card companies used to print extra's for exactly this reason. What they would do is get the damaged card returned and destroy it and replace it with one of the extra's they had in their inventory. Have you not seen all the fleer bancruptcy cards floating arounf without serial numbering?
This!
I wish to clear up a very important point here that seems to be lost on some. The card I received was hand picked by "Panini America's new Customer Service Manager", not a casual empl0yee, but someone Panini has brought in to their organisation to deliver the best customer service they possibly can to you guys (the customers).
Having had a 30 year career in the service industry myself in Senior Management roles, the only way I would ever do something like this would be to piss the customer off and hope he never came back (which I never did.) It's the effort shown in meeting the customer's expectation (me in this instance) that I've taken offence to, and then not even bother to respond. C'mon, call that service???
I have to admit it is pretty poor that Ang's emailed wasn't replied to.
I would call that Fraud not a risk, sorry.And a true collector would know that part of the risk you take when you buy a redemption is that it may never get produced!
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