My bigboydsportscards3 problems

[lockymac]

Last week we had some posts about a box that had been purchased from Terry Boyd at bigboydsportscards3, and which appeared to have been opened, and re-sealed in clear plastic wrapping
Prior to that post being made, I had purchased 3 boxes from that eBay seller.
All 3 boxes arrived today, and all 3 appear to have been opened and re-sealed
There are no Upper Deck Logos on any of the wrapping
Needless to say, I wont open any of the boxes
I'll scan them and send the seller an email
Very very disappointing

 

[lockymac]

My email that I just sent:

Good afternoon. I have bought quite a few cards from you over recent years and have always been very happy with your service. Great cards and fast shipping down here to Australia.
Recently I bought 3 sealed boxes from you. 2 Sweet Shot basketball and an 04-05 SPx. The boxes arrived today. Unfortunately, all 3 boxes are not sealed in wrapping with Upper Deck Logos. The wrapping is clear plastic.
The boxes are therefore not factory sealed.
I have not opened any of the boxes. If you like I will scan the boxes to show the wrapping.
Needless to say, I am very disappointed about this. It is fair to infer that someone has opened the boxes and then re-sealed them. I am not suggesting you have done this - presume you are working through a distributor.
Could you please let me know how you propose to rectify this problem. I do not want to open the boxes I have as it is almost inevitable that the boxes have been searched.
Thanks a lot. lockymac

 

[Moses]

That sucks. Keep us posted on any updates.

 

[WoobieZarz]

Hard luck matey, fingers crossed that you guys get your refunds!

I hope that Terry gets the culprits of these doings sorted too, who knows howmany of the boxes he's sold like this have been opened......

Some poor kid probably got a case for Xmas, and is still upset from pulling 1 auto from the case!!!

 

[graham]

Good luck mate - good move on not opening them

 

[bargey]

I think it's time everyone stopped making excuses for the guy. Whether he or someone else is sending them, he is profiting from this disgraceful rip off practice. He deserves no sympathy or leniancy in my view.

 

[graham]

I agree with you Bargey, in a sense. Mind you, give the seller the benefit of the doubt. If once this has been reported he continues to have these boxes sent out then obviously the seller is aware of it. It's a bit strange that this is the first reports to them of the problem - he does have plenty of feedback on Ebay though so we will see how this all pans out.

 

[lockymac]

Looks like this is a 'standard' response - I am going to suggest I send them back at his cost and he re-send me properly sealed boxes.

Hello,
We have been made aware of a problem we seem to be having with one of our suppliers. I apologize for this inconvenience. Almost all our boxes are drop-shipped from various distributors throughout the country. We do not even see over 90% of the boxes that are shipped out, I would hope you would not think we would intentionally have tampered boxes shipped.
I am glad you have not opened the boxes, and you can send them back for inspection and a refund, so we can bring evidence to our supplier and get this situation taken care of. We will also reimburse your shipping back to us.
Our reputation speaks for itself, we are not in the business of cheating people. That is not how we have sustained a very successful business on ebay for the last 7+ years.
Please accept our apologize and we will work to have this situation resolved. You can ship them back to:

BigBoyd Sports Cards
9598 Semapohre Court
West Chester, OH 45069

Terry Boyd
- BigBoyd Sports Cards

 

[lockymac]

Here's my further email:

Thanks for your quick reply Terry, that is great. I will re-post the boxes to you and I'll let you know what the costs associated with that are.
What I would prefer though is, when you have received the boxes, you re-send to me factory sealed versions of the boxes that I won. I appreciate that this is an error with your distributor, but as a sign of good faith I hope that you can source factory sealed editions of these boxes and send them to me. Otherwise, although I wouldn't be out of pocket, the whole exercise is very time consuming and unsatisfactory for me, especially given that I'll need to re-pack and re-post the boxes.
As I said before, I've always been very happy with your service, and I'd be grateful if you would consider this proposal. Thanks! lockymac

 

[Billyhoyle]

has anyone that has been stung by this posted about it over at beckett?

 

[kidd05]

You should post it at Beckett. I also bought from him before and pulled crap ass.

All I can say is, good bloody job to you guys for discovering this!!!

 

[Benny J]

http://www.ozcardtrader.com.au/forum/showthread.php?t=2131

Your reply is exactly the same as in Evan's post. Sounds suspicious to me!!! Surely with that many sold items we cant be the first to pick up on it???

 

[Mr Kevin Garnett]

Dodgy seller or Dodgy supplier. Either way heaps of people have been scmmed! Someone should defin post this over at the beckett boards.

 

[jimboiitmac]

hmmm.. interesting lockymac.. seems like it's being handled very well though.

 

[lockymac]

Well, here's his response. He does seem to be making a pretty good effort to sort the whole thing out, and I'll give him cerdit for that. This is in response to my request that he supply me with factory sealed boxes - rather than just reimburse my money:

We can't guarantee we will have any in stock when we receive the items back, but we will do our best to acquire the items and send to you. It may take a few days after we receive the items.


Terry

 

[Magicman]

good work locky, your handling it well mate.

If i was Terry and he was telling the truth about his suppliers i'd be really pissed at them, because it could potentially ruine his business.

 

[hsv006]

Not good enough...as there a large so called reputable dealer. they should be able to guarentee all there boxes are factory sealed .
So what if it comes from different suppliers......some1 has to package your item and it should be there job to make sure items are as advertised (FACTORY SEALED).
It could be more a case of well we send out 100 searched boxes and get 10 not happy so give em a refund and thatll shut em up.
They charge you for there time !!! so isnt your time worth anything.?
Im willing to bet there are many others in your boat with this mob..
The minute you get a refund (if it were me) ide tell them what i thought of them,and post on beckett !!(OOPs..see youve already done that).

 

[wannabe all-stars]

If it was me I would get my money back and Look for another seller.
You should go to his feedback look up some of the recent buyer's from him and send them an email and ask them if there boxes had the logo's on the wrapping or if they had plain plastic wrapping.
You just might find a trend happening with the boxes.And if you do (which I think you will) then people must be told about this seller.

 

[chadjaja]

While he is at fault I'm sure its not Terry opening the boxes. He should notice the wrapping though being the experianced dealer he is. That distributer needs to be stripped of his distibution rights. Terry has been around a long time and done a lot of sales to know better than doing this.

Well done Locky on keeping them and you have personally done more about stopping other people getting ripped off from now on.

You shouldn't have to pay a cent for shipping either so I hope thats the deal.

If Terry makes good on his end he shouldn't get blasted but rather a stern warning its the last time. UD can easily removed his rights to get boxes at wholesale and us ruin his eBay reputation.

 

[ozflava]

If you guys are familiar with Ebay selling practices...."DROPSHIPPING"......is a very normal and common practice among Ebay sellers. For those not aware what this means.........it basically means you sell stuff, but never have to buy it or handle it.....so in essence your selling it for someone else. He has said this is what he does alot........so it's unreasonable to expect him to know that every box going out is fine. The only way he would is through complaints such as what locky submitted. While he needs to make sure his supplier is legit, it's not practical to put it on him. He has to rectify the problem......which he is, and I think that shows he is respectable. DROP shipping is how Ebay sellers in all areas are able to sell such high volumes of stuff........but unfortunately there is distributors out there who dont care about these seller's reputations.....just making some $$$