Sounds like UD trying to screw you over. Maybe you should put down only LeBron James as your choices, and put Exquisite RC as the only card you'll accept. Then they'll know what it's like to be shafted!!!
Oh yeah, the Deng, it was not produced. Said that the player didnt sign.
Hey, the same thing happened to me. Card is of much lesser value but I need the Chris Taft 05/06 trilogy SOS for my set. I found the redemption and bought it. I redeemed it on line this week only to be told the inventory was depleted. After several emails it was clear I was not going to get another trilogy and was basically told to stop asking for anything and just name 3 teams and 2 players or they would just ship anything.
They just shipped my replacement, and didn't even ask me what I wanted
Hi
> I am sorry for your extended wait. The reason why your card has not
been sent was because the card was not produced. This means one of the
> athletes did not sign the card. We can replace your card with another
> card of Beckett equal value. Please provide a list of 5 players or
teams you would like to see in replace of your redemption. We will pick from
> your list of preferred players first. If we have one in inventory and
> it's comparable, we will send that to you. If not, we will send a
> comparable player with what we have in inventory.
Could I request:
Michael Jordan
Lebron James
Kobe Bryant
Devin Harris
Dirk Nowitzki
Please provide 3 teams and 2 players you like who have been in the
league at least 3 years. Once that list has been submitted please allow
2-4 weeks for your replacement to ship.
Hi, how come I now have to provide 3 teams, and 2 players? You asked me to provide a list of 5 players OR teams, to which I provided a list of 5 players.
The players on that list have been in the league now for 5-6+ years.
I don't have a favourite team, only favourite players.
I feel if I submit a list of teams, I'm going to end up with a crap plyer with a high BV.
Please can you stop giving me the run around.
That was an old reply message that one of our new employees was using.
Hi,
I'm sorry, but if your new employees are not being trained accordingly, perhaps they shouldnt be handling these matters.
Is it that hard to follow my list, and work from that?
Surely you have something lying around of equal BV that I might actually like.
I got the Luol Deng from my first ever Exquisite Box break, and at this rate, it will be my last UD box break, if redemptions are that hard to submit.
I've been using the customer services email thingo.
They're now refusing to answer any question, and said that they'd send me "any replacement" if I don't submit a list.
I got hold of someone who's supposed to be "the man" to talk to now.
I won't post his email up publicly, but will fwd to any who require.
They're now refusing to answer any question, and said that they'd send me "any replacement" if I don't submit a list.
Fark the UD hate continues.