EBay Seller of the Month

Received my first negative FB on eBay (or anywhere for that matter)

Buyer couldn't pay for item twice, despite being given extra time and when I re-listed the third time he didn't win and has now left me negative FB.

Quite ridiculous really that the sale falls through because of the buyer and he can leave negative FB, I can't and eBsy won't remove it!!
 
I successfully cancelled both orders and have started the FB removal process. The issue is if the buyer doesn't agree to remove the FB then it is unlikely eBay will. They advised they only do so in extreme circumstances
 
Seems misguided that they would support a non paying buyer over a reliable seller.

Good luck with it
 
Brendan_B said:
Rang their appeals section. They read through all the messages and sided with me. Negative FB removed!!
Click to expand...
Good outcome Brendan, it seems that they always skew these issues in favour of the buyer. I don't see why they would ever side against reputable 100% feedback sellers without investigating each case thoroughly. I reckon they can afford to lose the odd dodgy buyer (slow-paying, non-paying, non-feedback-leaving deadbeats etc, etc) but not the dependable sellers.
 
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