COMC Mailbox Thread

Slimzy69 · Sep 10, 2014

Moe@COMC said:
I'm just now getting reports about this; I've alerted the server/IT team, but I don't have a timeframe, except as soon as possible. Sorry about this.

All good moe, it's not a "OMG I NEED THAT RIGHT NOW CARD" haha! Just thought I'd let ya know

Cheers slim

Moe@COMC · Sep 10, 2014

Ok, give it a try now...I think Tim fixed it. Let me know!

Slimzy69 · Sep 10, 2014

Moe@COMC said:
Ok, give it a try now...I think Tim fixed it. Let me know!

Yep all good mate worked then

Cheers slim

Mr Paparazzi · Sep 10, 2014

Slimzy69 said:
@Moe@COMC

Hi Moe

I'm getting a server overload msg when trying to get into my offer details I have a offer ther I need to accept. If they know about it, any time frame when it will be up and going again??
Same msg been coming for roughly 12hrs.

@xavierty I was able to accept one but not the other, I will accept when this issue is sorted.

Cheers slim

It was you who got the Boozer National Treasures card from me?

Slimzy69 · Sep 11, 2014

Mr Paparazzi said:
It was you who got the Boozer National Treasures card from me?

Probably mate, I'm putting the set together so I'm cleaning out comc!!!

Steve · Sep 11, 2014

Hey @Moe@COMC
In regards to redemptions are you guys able to request a replacement for us for the ones sent to our mailbox?

Moe@COMC · Sep 12, 2014

Steve said:
Hey @Moe@COMC
In regards to redemptions are you guys able to request a replacement for us for the ones sent to our mailbox?

You can request a redemption to be scratched and redeemed, via the Inventory Manager. Just go to your Inventory Manager, choose "Submit for grading" via the Actions dropdown menu, then choose the COMC Condition Review (the review team also handle redemptions) and they'll start the process for you. There is a $2 fee, but that also covers scanning and depositing the new card, when we receive it from the manufacturer.

Steve · Sep 12, 2014

Moe@COMC said:
You can request a redemption to be scratched and redeemed, via the Inventory Manager. Just go to your Inventory Manager, choose "Submit for grading" via the Actions dropdown menu, then choose the COMC Condition Review (the review team also handle redemptions) and they'll start the process for you. There is a $2 fee, but that also covers scanning and depositing the new card, when we receive it from the manufacturer.

Hey Moe,
I had a redemption delivered to my mailbox last year and you guys redeemed it but I still haven't seen it can you ask for replacement

Moe@COMC · Sep 12, 2014

Steve said:
Hey Moe,
I had a redemption delivered to my mailbox last year and you guys redeemed it but I still haven't seen it can you ask for replacement

hey, shoot me an email with the details, let me see what I can find out for you. "staff@comc.com" - thanks.

karlsta26 · Sep 23, 2014

@Moe@COMC I've have just received a mailbox submission email, one of the cards is a redemption, is there any way to not have it redeemed with comc & kept in my inventory manager unscratched ?

WoobieZarz · Sep 23, 2014

Is it just me, or do others get a kick outta reading people's stories on here with @Moe@COMC going out of his way to help us folks out with their mailboxes, etc.

Big pat on the back for Moe!!

Moe@COMC · Sep 24, 2014

karlsta26 said:
@Moe@COMC I've have just received a mailbox submission email, one of the cards is a redemption, is there any way to not have it redeemed with comc & kept in my inventory manager unscratched ?

Hi, You can keep it in your inventory unscratched, but you won't be able to consign it, either.

Slimzy69 · Sep 24, 2014

WoobieZarz said:
Is it just me, or do others get a kick outta reading people's stories on here with @Moe@COMC going out of his way to help us folks out with their mailboxes, etc.

Big pat on the back for Moe!!

Yep thumbs up for @Moe@COMC

WoobieZarz · Sep 25, 2014

Moe@COMC said:
Hi, You can keep it in your inventory unscratched, but you won't be able to consign it, either.

Just curious on that one Moe, does that mean you can't keep an un-redeemed card for sale later?

ie, say someone either purchased via ebay, or participated in a group break and received a redemption, could they receive it via COMC mailbox, and then sell-on later as an un-redeemed card?

Moe@COMC · Sep 26, 2014

We don't sell un-redeemed cards, because they have an expiry date. We wouldn't want to sell a card to someone that was worthless, because it had expired.

Mr Paparazzi · Sep 27, 2014

Hi,

Had a couple of cards recently arrive that had damage on them from ebay, how would I return the card to seller to retain a refund for them?

Both of them I even had a condtion report done by COMC grading.

Can you let me know what Excellent-Mint means?? As its a huge difference.

Thanks

Brett

Moe@COMC · Sep 27, 2014

Hi,

Thanks for the message - you;d have to request a shipment and have the cards sent back to the eBay seller. And, you can have the eBay seller include your shipping fees as part of the refund.

And, we use the industry standard terminology when it comes to the COMC Condition Review. The Review is based on the observations of the Review team, so there's always a range given to the card, and this means that the card would be somewhere within the Excellent-Mint range. It'd be great of it was a little more specific, but that't not what the COMC review does. it's just to give you an idea of the card's condition, it's not meant to be precise.

Mr Paparazzi · Sep 27, 2014

Moe@COMC said:
Hi,

Thanks for the message - you;d have to request a shipment and have the cards sent back to the eBay seller. And, you can have the eBay seller include your shipping fees as part of the refund.

And, we use the industry standard terminology when it comes to the COMC Condition Review. The Review is based on the observations of the Review team, so there's always a range given to the card, and this means that the card would be somewhere within the Excellent-Mint range. It'd be great of it was a little more specific, but that't not what the COMC review does. it's just to give you an idea of the card's condition, it's not meant to be precise.

Thanks @Moe@COMC for the reply. What shipping method do I need to use to send back to ebay? And I just change my shipping details and put in his???

Thanks

Brett

Moe@COMC · Sep 30, 2014

Mr Paparazzi said:
Thanks @Moe@COMC for the reply. What shipping method do I need to use to send back to ebay? And I just change my shipping details and put in his???

Thanks

Brett

You can send it via any method you like, as long as they're willing to pay for it, and yes - put his information in the "Shipping details" not yours.

Mr Paparazzi · Sep 30, 2014

Moe@COMC said:
You can send it via any method you like, as long as they're willing to pay for it, and yes - put his information in the "Shipping details" not yours.

It's all good done and dusted. I paid for it and priority just so I know he gets it quick and refund can be done.

Thanks

Brett

COMC Mailbox Thread

Go Bulls!!!

OzCardTrader

Go Bulls!!!

Adelaide's MOJO maker

Go Bulls!!!

OzCardTrader

OzCardTrader

OzCardTrader

OzCardTrader

OzCardTrader

OzCardTrader

OzCardTrader

Go Bulls!!!

OzCardTrader

OzCardTrader

Adelaide's MOJO maker

OzCardTrader

Adelaide's MOJO maker

OzCardTrader

Adelaide's MOJO maker

Similar threads

Privacy & Transparency

Privacy & Transparency