COMC Mailbox Thread

Moe@COMC · Apr 26, 2014

M4YH3M1 said:
Do we not get our processing fee back for donating to charity any more??

If you have cards sent to us via the Mailbox and you want to donate "bonus" cards to charity, you should be getting the $1 back on that.

Send me an email (staff@comc.com) and I'll forward your info onto the dev team, so we can figure this out.

jkidd05 · Apr 26, 2014

Just wondering if COMC ship cards on weekends?

I was about to request shipment and realised its after 5pm Friday afternoon there already.

Moe@COMC · Apr 26, 2014

jkidd05 said:
Just wondering if COMC ship cards on weekends?

I was about to request shipment and realised its after 5pm Friday afternoon there already.

Lucky, I'm still here to answer that - the shipping team will come in for a few hours on Saturdays to process any time-sensitive orders, as well as be here when the mail carrier comes by. But, once the mail is dropped off, they usually go home and enjoy what's left of the weekend.

jkidd05 · Apr 26, 2014

Moe@COMC said:
Lucky, I'm still here to answer that - the shipping team will come in for a few hours on Saturdays to process any time-sensitive orders, as well as be here when the mail carrier comes by. But, once the mail is dropped off, they usually go home and enjoy what's left of the weekend.

Thanks for the quick response!

I was worried you guys may have gone home as I couldn't get through on the phone.

Requesting Express Shipment now

wjrwebber · Apr 26, 2014

Well so far things have been pretty smooth with me in getting cards processed and ready to ship. Just waiting on one to be processed and one to arrive and I will get them shipped out with the cards I bought in store.

Bit concerned if the seller didn't send the gold ref without a toploader if its not pictured in one like the others...

karlsta26 · Apr 26, 2014

wjrwebber said:
Well so far things have been pretty smooth with me in getting cards processed and ready to ship. Just waiting on one to be processed and one to arrive and I will get them shipped out with the cards I bought in store.

Bit concerned if the seller didn't send the gold ref without a toploader if its not pictured in one like the others...

damn not looking good for you, 3 sent in PWE's and another without a toploader. Have you been messing with the ebay gods?

wjrwebber · Apr 26, 2014

Well when you're paying no P&H for domestic US postage it tends to be in the PWE... I can live with that for thin cards, but no toploader on such a rare ref I needed isn't...

nichj99 · Apr 26, 2014

COMC sometimes take them out for the photo if they are covered in tape or adhesive residue.

jkidd05 · Apr 30, 2014

Is anyone else unable to login to COMC?

I'm certain I've typed my password correctly but it keeps telling me my login attempt was unsuccessful.

snooper1304 · Apr 30, 2014

is anyone having problems logging in to their comc account? it wont even let me reset password through email (reset it cause my pw wasnt working all of a sudden) it sends the link but wont go past the reset pw page? its really pissing me off, ive sent an email to comc but lately it seems it takes 10 weeks for a reply!
First i thought maybe i had been hacked but it lets me try reset via email just wont log in no matter what.
LOOSING MY SHIIIIT

snooper1304 · Apr 30, 2014

as its happening to you and me clarifies something on comc's end not ours. they need to fix this asap!!!

ben82 · Apr 30, 2014

snooper1304 said:
is anyone having problems logging in to their comc account? it wont even let me reset password through email (reset it cause my pw wasnt working all of a sudden) it sends the link but wont go past the reset pw page? its really pissing me off, ive sent an email to comc but lately it seems it takes 10 weeks for a reply!
First i thought maybe i had been hacked but it lets me try reset via email just wont log in no matter what.
LOOSING MY SHIIIIT

yeah same problem just added $200 bought one card and was logged out

snooper1304 · Apr 30, 2014

ben82 said:
yeah same problem just added $200 bought one card and was logged out

hopefully it went through for you mate! imagine u logged back in without the 200 and no card!!! my kind of luck fml hehe

snooper1304 · Apr 30, 2014

jkidd05 said:
Is anyone else unable to login to COMC?

I'm certain I've typed my password correctly but it keeps telling me my login attempt was unsuccessful.

ben82 said:
yeah same problem just added $200 bought one card and was logged out

its back on mate they heard me screaming from melbourne!

West Oz Cards · Apr 30, 2014

Yep.. can't log in at all, changed password and all.. lol

snooper1304 · Apr 30, 2014

M4YH3M1 said:
Yep.. can't log in at all, changed password and all.. lol

try again.... it's now letting me log in

jkidd05 · Apr 30, 2014

snooper1304 said:
try again.... it's now letting me log in

Works now

mat2323 · Apr 30, 2014

I had this trouble and found I had to click the keep logged in box at the log in page and that seemed to work, hope this helps

West Oz Cards · Apr 30, 2014

A bit stupid. I actually had my password reset, then the email link directed me to comc to enter a new password which I did..

Then that password would not work.. but the OLD one still does!!!

Top stuff.

nichj99 · Apr 30, 2014

Sounds like a database issue at the server. Others are complaining that an error message is appearing when you search, instead of bringing up anything. It probably just went down momentarily.

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