COMC Mailbox Thread

[33WING]

Mine got emailed to me overnight.

Yeah, I received mine last night.

It's pretty cool that they take photos, I hope they keep this service.

 

[Scaura]

Hey guys,

Hopefully someone can explain this too me.

I found out about this service through the COMC website. I read the site and I thought great.

So , I went ahead and made 3 purchases. 1 single card, a lot of 15 cards and a lot of 49cards.

I don't remember reading anywhere on the comc website about $.50 per card or the cards not being eligible for the flat rate shipping.

So from what I have read here, I will now be paying almost another $35 just to process the cards, then I can only assume a ridiculous amount to ship the card???

Is this right?

 

[Jaames]

Hey guys,

Hopefully someone can explain this too me.

I found out about this service through the COMC website. I read the site and I thought great.

So , I went ahead and made 3 purchases. 1 single card, a lot of 15 cards and a lot of 49cards.

I don't remember reading anywhere on the comc website about $.50 per card or the cards not being eligible for the flat rate shipping.

So from what I have read here, I will now be paying almost another $35 just to process the cards, then I can only assume a ridiculous amount to ship the card???

Is this right?

Hey, all. Jeremy from COMC here. We're really exited about the new Mailbox service and folks are finding even more ways to use it than we originally guessed. We've hardly announced it and we've had over two dozen users jump on it already which is really encouraging. I wanted to poke my head in here to answer any questions or give any clarifications I could if that would be helpful.

A couple things: the mailbox is great but unfortunately isn't "too good to be true" - our $3 flat-rate shipping is exclusively for items purchased on COMC.com and so Mailbox items aren't eligible. We will let you pay for shipping with store credit and we're still figuring out how to declare values for insurance and duties (so suggestions are welcome - a user suggestion is what led to the creation of this service!) We want this to be a great tool for everyone so we're eager to hear your ideas and feedback on how you'd like to use it.

Currently the service works like this: 1) we receive a package - from anyone - addressed to your COMC username's Mailbox; 2) we open the package (on camera) and take photos of the contents and send the pics to you for confirmation; 3) you decide if you want us to start processing those cards into your COMC account right away ($0.50/item, $5 minimum) or if you want us to ship the items to you at normal shipping rates. You have one month to decide / wait for more packages to arrive in your Mailbox. After a month, we automatically move ahead with processing whatever is in your mailbox - however many items we've received in that month will get processed all together for $0.50 each and will be up in your account a week later.

So if you have several auctions you've won that you would like shipped in one package all together, you can wait a week or two for everything to arrive to your COMC Mailbox and then let us know to mail it to you. If you process items into your COMC account you can keep them there indefinitely with no storage fee if the items aren't for sale and/or are for sale for $0.75 or less.

Thanks very much,
Jeremy, COMC

 

[Scaura]

Sorry, I should have been clearer.

I will have 3 packages arrive at my comc mailbox. For a total of approximately 70 cards.

Do I pay $0.50 per package received or $0.50 per card in the packages?

Thank you

 

[graham]

50c per card

 

[graham]

whoah nellie! So if I read that blogpost right (thanks mods!) instead of doing what I'm doing at the moment,
which is accrue 20 parcels at borderlinx, and then have them sent out at a cost of about $90-100,
I can send 20 (or more) to COMC , tell them to only open them monthly at a cost of .50 per package ($10),
then ship all of them to me for their normal shipping fees of $3? Thats a huuuge saving if so!

I just went back and read this.

Just to clarify, It's not 50c per package. It's 50c per card. So if you have 20 packages with 1 card per package, you're up for 20 x 1 x 50c. But if you have 20 packages with 5 cards each, its 20 x 5 x 50c.

I can see where the confusion would be, with the terminology of per item processing charges being used, and not per card processing charges.

If anyone has been confused by this and sent heaps of cards to COMC genuinely thinking it was 50c per package, please contact me via conversation ASAP.

 

[matty83]

Two things for Jeremy

1. Im buying a lot of redemptions at the moment, unfortunately with the photos you guys provide i cant actually see if its the correct one or not.

2. I have just be informed that a package has arrived consisting of 11 items, 1 being the redemption i purchased and 10 being "free" baseball base cards, that i didnt ask for and dont want.

Where do i stand on the second point? and is it possible to get a close up picture of redemptions?

Comc: mattyh83

 

[Jester]

Two things for Jeremy

1. Im buying a lot of redemptions at the moment, unfortunately with the photos you guys provide i cant actually see if its the correct one or not.

2. I have just be informed that a package has arrived consisting of 11 items, 1 being the redemption i purchased and 10 being "free" baseball base cards, that i didnt ask for and dont want.

Where do i stand on the second point? and is it possible to get a close up picture of redemptions?

Comc: mattyh83

Hi, matty83. Great questions, both. We've seen several packages arrive with "bonus" cards that the buyer didn't know would be sent, one even came with a sealed bonus pack. I'll be honest and say we weren't expecting that when we launched the service, so we're still talking about what the best solution will be. We're definitely interested in getting some community feedback and suggestions. We know folks don't want to process base cards at $0.50 apiece, and they probably don't want to spend the money to have those base cards shipped out to them. One option would be to donate the base cards to our computer-managed charity account (http://blog.comc.com/category/charity/).

We can definitely get a closer pic of your redemption card. Can you shoot a quick request to CR? They'll take care of you. staff@comc.com
We didn't used to accept redemption cards at all - redeemed or unredeemed - but we're actually planning to roll out a helpful redemption management service in the very near future. Keep an eye on the blog for that one.

Sorry, I should have been clearer.

I will have 3 packages arrive at my comc mailbox. For a total of approximately 70 cards.

Do I pay $0.50 per package received or $0.50 per card in the packages?

Thank you

Hi, Scaura. Since we started handing more things than just trading cards we've started using the word "item" instead of "card", but I definitely see how that could have given the wrong impression in this case and I should have been clearer. Using the mailbox costs $0.50 per card (with a $5 minimum), regardless of how many or how few packages those cards come in. Please get in touch with our CR team if you need to work with us to find a different solution than processing the items you've sent, they'll be able to help. staff@comc.com

Thanks!
Jeremy

 

[matty83]

Thank you Jeremy, very much appreciated. Im loving the professional look of the emails and the service so far.

Thanks for the speedy reply, i look forward to reading more about the redemption management plan. Just followed you guys on twitter too.

 

[crowbar]

Jeremy,

Have already sent a email to questions@comc.com but thought I'd bring it up here.
Have purchased 2 x 10 card sealed sets which you have already received. Were advised that they would be opened to process, but I don't want them opened so will they be sorted as two items or 20 cards.?
Personally I think that since they are sealed that is how they should be left unless otherwise advised, but appreciate your comments.
Loving the fact that you guys have this service, will be using quite a bit.

Thanks
Brett.

 

[Jonathon M]

Hi, Scaura. Since we started handing more things than just trading cards we've started using the word "item" instead of "card",

Jeremy,

Does this mean I can get stuff other than cards sent? like signed mini helmets, magazines and supplies? and only pay 50c per item?

This would be brilliant but just need this confirmed before I start bidding away

cheers

 

[mattyeah]

How about hobby boxes, cost prohibitive I presume based on the per card rate?

And their won't be a problem with the discrepancy between your ebay primary address and your paypal address?

 

[biggi5malls]

Whatdo I put In for phone

 

[biggi5malls]

Will this work

COMC.com Mailbox c/o biggi5malls
6727 - 185th Ave NE
Redmond WA 98052-5037
United States
(555) XXX-XX66

 

[mattyeah]

Just checking I have this right:

Country: United States
Contact Name: COMC.com Mailbox c/o jacecross
Street Address: 6727 185th Ave NE
Street Address 2: Blank
City: Redmond
State: Washington
Zip Code: 98052
Telephone: (555) XXX XX62 I have noticed variations here?

 

[matty83]

I think on the first or second page of this thread there is Graham's, mine and some one else's correct addy for the comc address.

Graham's have been dlvd, mine have been dlvd so both ours are correct.

With the phone number just make it up. Thats what i did.

Copy the way we have posted our address, put it as your primary address in ebay and checkout through ebay. Com, well thats just what i do.

 

[graham]

Jeremy,

Does this mean I can get stuff other than cards sent? like signed mini helmets, magazines and supplies? and only pay 50c per item?

This would be brilliant but just need this confirmed before I start bidding away

cheers

No. Currently its just cards. No memoribilia or boxes yet.

 

[graham]

How about hobby boxes, cost prohibitive I presume based on the per card rate?

And their won't be a problem with the discrepancy between your ebay primary address and your paypal address?

No boxes. Only cards at this stage.

Just put your COMC Mailbox in ebay as your primary shipping address, and when you check out through ebay the address gets passed to Paypal = no issues. Ive had 8 items delivered no problems.

 

[mattyeah]

Cheers Matt and Graham.

 

[mattyeah]

How would you fill out the Beckett form for Marketplace purchases: