Got a reply from upper deck about my Lamarcus Aldridge AUTO, i sent an email to them a couple of months ago about a redemption card ive been waiting for since June and this guy from upper deck emailed me back, so i sent an email to his email address and this is his reply:
We do have a replacement policy for factory damaged cards. Please return damaged product to: The Upper Deck Company, Attention-Quality Assurance Dept., 5909 Sea Otter Place, Carlsbad, CA, 92008. Please enclose a letter that includes your name, address, an explanation of the issue, and a list of the cards enclosed. If card-for-card replacement is desired, we will replace up to 40 cards per package request. If you are mailing cards of value, you may want to consider mailing via certified, registered, or insured; some means to protect successful delivery to Upper Deck. The Upper Deck Company is not responsible for lost, damaged or misdirected mail. Our replacement policy is to replace any damaged product for 8 months after its release date or while supplies last. Our goal is to offer a 4-6 week turn around upon receipt of damaged product.
sending it off A.S.A.P. its a shame its only from cards 8 months old, i have a couple that i'd like to send back.