Sold this JO tag on ebay back on 19 November 2011
http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItemVersion&item=270851615199&view=all&tid=0
Card was posted on 21 November
It is now two weeks later and the loser buyer has filed a claim and escalated it straight to dispute.
I get three options to answer
1 I can prove I have shipped the item. Um no as he only paid for standard economy shipping from outside the US
2 I can prove I have refunded the payment..hell I can not because I haven't
3 I have not ship and the payment can be refunded...My parents taught me not to lie and be deceitful, obviously something the buyers parents never did
None of these options are any good so why bother replying. The only problem is, no reply and they rule in favour of the buyer. I know I am stuffed anyway, but I can not even refund the monies to just get rid of this idiot because my account is frozen.
They need a fourth option
The buyer is a douche bag.... Especially when the ebay item clearly states delivery will take between 21-30 days. A claim should not allowed to be filed until this time frame has expired, it still leaves the buyer time to lodge a claim if they haven't got the card by then.
Oh and the really annoying part, they have frozen all of my funds. I do not mind them freezing the portion that is in dispute but all of the funds is a bit rich.
Matt (GF4L), if you are reading this (and I know you will) , pm me the details of who you spoke with at the Ombudsman. I just may take this further as I do not believe they should have the right to freeze all of the funds.
http://cgi.ebay.com.au/ws/eBayISAPI.dll?ViewItemVersion&item=270851615199&view=all&tid=0
Card was posted on 21 November
It is now two weeks later and the loser buyer has filed a claim and escalated it straight to dispute.
I get three options to answer
1 I can prove I have shipped the item. Um no as he only paid for standard economy shipping from outside the US
2 I can prove I have refunded the payment..hell I can not because I haven't
3 I have not ship and the payment can be refunded...My parents taught me not to lie and be deceitful, obviously something the buyers parents never did
None of these options are any good so why bother replying. The only problem is, no reply and they rule in favour of the buyer. I know I am stuffed anyway, but I can not even refund the monies to just get rid of this idiot because my account is frozen.
They need a fourth option
The buyer is a douche bag.... Especially when the ebay item clearly states delivery will take between 21-30 days. A claim should not allowed to be filed until this time frame has expired, it still leaves the buyer time to lodge a claim if they haven't got the card by then.
Oh and the really annoying part, they have frozen all of my funds. I do not mind them freezing the portion that is in dispute but all of the funds is a bit rich.
Matt (GF4L), if you are reading this (and I know you will) , pm me the details of who you spoke with at the Ombudsman. I just may take this further as I do not believe they should have the right to freeze all of the funds.