You obviously have nothing better to do than getting on the every Anti select wagon out there, you life must be very dull indeed.
Let me ask you this, HAVE YOUR EVER RANG SELECT WTH YOUR CONCERNS?? im guessing no, gutless....
They have a business to run and they have offered the people concerned a solution, if they choose not to take it, then they can not be helped can they.
Everybody knows if they get cards that are damaged that you only need to contact them and they will replace them....
I am in no way saying that the original poster shouldnt be concerned, as i would also be mistified as to why they would send it back as requested when the items were supplied, but there is certain ways to handle situaution, and you have absolutely NO IDEA!!