Has anyone used MyMallbox.com?

[jkidd05]

Just wondering if anyone is having issues with getting in touch with MMB?

They have turned off Facebook messaging and have not responded to any e-mails for over 2 weeks.

 

[West Oz Cards]

Just wondering if anyone is having issues with getting in touch with MMB?

They have turned off Facebook messaging and have not responded to any e-mails for over 2 weeks.

WTFFFFF That is alarm bells for sure. I was about to start using them for some expensive boxes.. but I'm really worried now.

 

[Tanana]

No issues here. Requested a picture last week and got reply same day and pic the following day.

 

[Juzzomac]

Can't say I've tried to contact them, but had $500 worth of stuff shipped there over the past 2 weeks, was packed quickly and arrived here 3 days after shipping.

 

[jkidd05]

WTFFFFF That is alarm bells for sure. I was about to start using them for some expensive boxes.. but I'm really worried now.

They finally responded. Just need to keep emailing them if you have inquiries lol.

 

[MnkyPshngBttns]

w

 

[West Oz Cards]

Do they ask you what value to declare?

Also what kind of insurance options are there?

 

[jkidd05]

Do they ask you what value to declare?

Also what kind of insurance options are there?

You can change it on the website .

I think it's up to $100 for free but costs more if over $100

 

[jkidd05]

.

 

[Billyhoyle]

Do they email you automatically when something arrives?

 

[Enuf Sed]

Do they email you automatically when something arrives?

It normally takes a day or 2. Sometimes up to a week before they have emailed me. But if you look at your inventory on their site sometimes you'll see your item there or a package ready to ship but yet haven't been emailed yet.

All in all they provide a good cheap service

 

[Billyhoyle]

What do you have to do to get a photo?

 

[thePACisback]

What do you have to do to get a photo?

Email them and tell them what photos you want
You get charged $1 USD per photo

 

[Tanana]

^^ Or you can use this form, has a few options for other things on it as well

https://simpleglobal.formstack.com/forms/mymallbox_verification

 

[Billyhoyle]

anyone ever had an issue with emails to info@mymallbox.com bouncing?

 

[wjrwebber]

FFS, when they lose a package do they just keeping ignoring you or what? If its going to go this way they can stick it, I got tonnes of people to join the site through shameless plugging and they can't be fucked to sort out their own fuck up...

 

[nichj99]

Incase anyone needs to know in the future:

Items damaged in transit are covered for reimbursement up to $100usd which is then paid in store credit.

Through their “buy for me” program you should then be able to purchase the item again if needed

Also, Mary has been great to deal with

 

[Coopz05]

@nichj99 do you know rough prices for shipments?

Contemplating buying clothes, shoes and hobby boxes to ship home...

 

[thePACisback]

Got my 7th perfect MMB shipment from them yesterday out of 7 shipments.
This company is amazing

 

[nichj99]

@nichj99 do you know rough prices for shipments?

Contemplating buying clothes, shoes and hobby boxes to ship home...

It really varies depending on size (volume) and weight as per all freight companies. DHL is faster and cheaper than USPS however.

I’ve had it anywhere from $40 and take 5 business days to $180 and take 2 days - just depends on what you have. This time it was $180 but 2x large cartons with a 13kg weight to it