Yeah, not including this in the email is bs. They are far from a transparent company these days
COMC Mailbox Thread
- Thread starter graham
- Start date
Yeah, not including this in the email is bs. They are far from a transparent company these days
No I don't, I think a direct email would have been enough as long as they disclosed all the changes (which they didn't) I'd actually prefer they stayed off this board and blowout. Moe is useless (not his fault, he is under instruction) and instead of getting the same stuff "passed on" to never be heard back from, email customer service yourself. I see no benefit in Moe's role for comc re:forums. if comc truly cared about the hobby and their clients and were committed to being transparent and maintaining communication within the hobby then the forum presence is great for all involved, but they don't care and they are not transparent, actually they are sneaky (nicest word I could find) so why have a moving target on the boards ppl can take aim at? Especially when most questions just get ignored and frustrate users more.
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All,
@Moe@COMC How about considering keeping the $1 charge we currently pay but make the processing time a month if you have to?
I would suggest 2 weeks but you have already put the price up for the existing service and altered the processing time to 2 weeks.
I can understand this new viewpoint your business is now taking as you must receive a lot of internal mail from within the states from US comc members with breaks and the like ... Maybe you could consider an international service for us desperate punters who have no other alternative.
This could be either the suggestion above (slower processing of 1 month for same existing $1 price) OR having an international subscription of $20 per year (or whatever price you set) so we have a viable alternative as international collectors to keep the same price at $1 per card / for xxxx processing time you deem relevant.
If you consider the needs of your customers and listen to the desires we have, it can only snowball and positively affect how we view COMC and what we say about COMC to people around us. It's a PR+
At the end of the day we don't mind how long the processing takes, we don't mind paying $1 per card - we just want somewhere for our cardboard to land safely.
-banzini
@Moe@COMC How about considering keeping the $1 charge we currently pay but make the processing time a month if you have to?
I would suggest 2 weeks but you have already put the price up for the existing service and altered the processing time to 2 weeks.
I can understand this new viewpoint your business is now taking as you must receive a lot of internal mail from within the states from US comc members with breaks and the like ... Maybe you could consider an international service for us desperate punters who have no other alternative.
This could be either the suggestion above (slower processing of 1 month for same existing $1 price) OR having an international subscription of $20 per year (or whatever price you set) so we have a viable alternative as international collectors to keep the same price at $1 per card / for xxxx processing time you deem relevant.
If you consider the needs of your customers and listen to the desires we have, it can only snowball and positively affect how we view COMC and what we say about COMC to people around us. It's a PR+
At the end of the day we don't mind how long the processing takes, we don't mind paying $1 per card - we just want somewhere for our cardboard to land safely.
-banzini
We all have different needs and requests as collectors. I guess the new method of increasing the processing time AND increasing the amount you're charged can't sit well with you (or me either).
Thanks for the nomination
*jumps on plane*
ReggieEvansPC
OzCardTrader
As it stands (prior to these changes), we're all ready paying the same prices for reduced services; no card information.
I was completely fine with this, as it was directly related to making the processing of cards more efficient, and it was understandable how it would do so.
Now, they want us to pay more, for a greatly increased processing time equating in a bare minimum processing standard (ie. No card information).
I don't expect Moe to return to any forum any time soon, and I feel sorry (slightly) for him if he does.
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