Leaf Redemptions

[Strop]

Just having a few issues with Leaf at the moment over a redemption.
It's over an item they should have in stock but haven't posted since July 2014.

Just wondering if anyone else has had any problems with them?

 

[drob50]

Hey Stranger!!!

I only ever redeemed one card - Patty Ewing Patch Auto - and I was in contact with the for 2-3 weeks before the sent it, even though they told me it was "in stock" at the time of redeeming. They were adamant too that as I didn't want to pay $30-40 insurance it would be stiff S*** if it didn't arrive.

Which emails are you sending to? I can look back through mine and se who I contacted.

 

[Strop]

ADAM!!

How ya been?

That's right, you got that flash patchy Ewing! I have been sending to: cs@leaftradingcards.com.

The last e-mail I sent I also cc'd brian@leaftradingcards.com (where all the leaf update e-mails come from)

The redemption is a slabbed card (shows a pic upon redemption). They have been replying to my e-mail's with the whole 'how did we missed this redemption, very sorry' lines. But as of 2 weeks ago..I am getting the silent treatment!! This is since July....

Clay

 

[drob50]

Yeah that is utter BS.
I don't have any new email addresses to offer.... so how about I just add some moral support??

 

[rishgoon]

Only slightly off topic, with Leaf, if the redemption status is 'Processing', does this mean it is in the process of being sent out? Or still waiting for the signer?

 

[Strop]

Yeah that is utter BS.
I don't have any new email addresses to offer.... so how about I just add some moral support??

In lieu of the actual card, your moral support is gratefully accepted.

Only slightly off topic, with Leaf, if the redemption status is 'Processing', does this mean it is in the process of being sent out? Or still waiting for the signer?

From my limited understanding it changes to 'shipped' when it is sent out. Processing means everything else up to that point.

Mine is still showing 'processing'