BGS 9.5 Alonzo Mourning RC becomes BGS 0.5! COMC account

[banzini]

Hi All,

I have just had this shipped to my comc address (see below pic).

It has arrived in this condition, a very sad moment - once pristine now busted into pieces.
It's the sellers responsibility to get your ebay items to you in the condition you purchased it in.
I contacted the seller and asked him about insurance/refund before opening a dispute. He goes on to state 'International, was optional insurance, not my problem' within US is ok. I replied 'Excellent, please check the address it was sent to, you should find it's within the US, we can go from here'.

I then opened a dispute to ensure ebay can see messages back/forth. Now he is claiming I am inconsiderate for opening this dispute. The case has gotten to the point of 'Buyer send card back for full refund' - which usually is no worries. Problem is - I don't have the card. It's at COMC! Ebay want me to send it back before Oct 17th (2 days).

I have contacted COMC to see if they can send this card back for me on my behalf and take the money from my COMC account.
Sending the card back to him with tracking will probably cost as much as my refund, but this journey isn't about getting my money back - it's about teaching the seller a lesson about:

A) Packing BGS cards with bubble wrap/cardboard
B) Maybe just offering a refund straight up - he knows I am in AUS and he knows COMC probably won't send the card back. Therefore he gets his money and I get a damaged card and he wins. He is playing the game real well!

So yeah, this post is for other members considering sending larger valued items to COMC, what if this was a Michael Jordan BGS 9.5 PMG Green, if damaged, do COMC send the card back to the seller? Where do we stand there? I am so thankful this card is under $10 and I will learn a lot from this process. I want to share my story here to warn/inform others who may run into similar situations down the road!

 

[nichj99]

They will send it back no problem. They sent back a card for me no problem last week n were a great help

 

[banzini]

Awesome man! Thats great news, any idea of the cost?

 

[ozballer23]

that card got minced! I agree about the principle, I would never let a seller get away with that even if it means a loss for me.

 

[nichj99]

Awesome man! Thats great news, any idea of the cost?

Cost me $2 to ship it back

 

[Ersk]

Just curious, how would you have expected the BGS card to be sent? for it to have minced like that, then something must have crunched it quite hard.

Packing it with some card board around would probably not have been enough given what it did to the hard BGS plastic casing.

They could have sent it in a 15x10x10 box with lots of paper or packing foam around it.......but then the cost of shipping would have been much more.

Yes, they should try get it to you, but it is not their fault it got damaged in the post ultimately.

A card not in BGS case, would have stood a far poorer chance of surviving, so would you also want all your cards sent in a box with lots of packaging to keep it safe?

Yes I know you got a card damaged in the post. You are half way across the world so cannot hold it to see. Yes you are annoyed, but it is not all the sellers fault. Sometimes accidents happen and we just have to wear it.

Ersk

 

[tccollector]

Just a question,

Are you sure the card was in perfect condition when the seller sent it to Comc?
I 've seen the case in the past where the seller was putting an old pic of the card on ebay but in fact the card was already damaged.
I had no way to prove it, but it's easy to accuse the Post office each time in my own opinion.

I will retweet this post because you are correct it's interresting to know how Comc handle such cases.

I've tried the mailbox few months ago with small items, but since I've bought several 1/1, some of them for more than 150$ and I never had any issues in something like 25 packages

Sylvain

 

[Rodman91]

Just curious, how would you have expected the BGS card to be sent? for it to have minced like that, then something must have crunched it quite hard.

Packing it with some card board around would probably not have been enough given what it did to the hard BGS plastic casing.

They could have sent it in a 15x10x10 box with lots of paper or packing foam around it.......but then the cost of shipping would have been much more.

Yes, they should try get it to you, but it is not their fault it got damaged in the post ultimately.

A card not in BGS case, would have stood a far poorer chance of surviving, so would you also want all your cards sent in a box with lots of packaging to keep it safe?

Yes I know you got a card damaged in the post. You are half way across the world so cannot hold it to see. Yes you are annoyed, but it is not all the sellers fault. Sometimes accidents happen and we just have to wear it.

Ersk

Actually if you read the package it was sent to COMC in the USA not half way around the world. Either way it still was packed poorly. How can you say its not the sellers fault???

Its 100% the sellers fault as he did not take the correct measures to pack it correctly.

 

[banzini]

Just curious, how would you have expected the BGS card to be sent? for it to have minced like that, then something must have crunched it quite hard.

Packing it with some card board around would probably not have been enough given what it did to the hard BGS plastic casing.

They could have sent it in a 15x10x10 box with lots of paper or packing foam around it.......but then the cost of shipping would have been much more.

Yes, they should try get it to you, but it is not their fault it got damaged in the post ultimately.

A card not in BGS case, would have stood a far poorer chance of surviving, so would you also want all your cards sent in a box with lots of packaging to keep it safe?

Yes I know you got a card damaged in the post. You are half way across the world so cannot hold it to see. Yes you are annoyed, but it is not all the sellers fault. Sometimes accidents happen and we just have to wear it.

Ersk

As a buyer (and high volume seller), I expect the goods to arrive safely. They should be packed to ensure the card arrives in the condition it was packed in. To answer your question 'How would you have expected the BGS card to be sent?' Well I can only answer that how I would send it. Firstly, the bubble envelopes they use over in the states are not as good as they should be, so I would start by using a higher quality bubble envelope. I would then pack it with cardboard around each side and then give it a nice layer of bubble wrap internally. I desire my BGS cards and have quite a few, most do come packed like this and I have have not had one problem with them being broken in the post. I suspect this seller just placed this card in a bubble envelope without any protection "Ahh, it's only worth $5 - you'll be right".

"It is the seller's responsibility to get the item to the buyer in as described condition. Therefore, insurance is for the protection of the seller, not the buyer." - I am not going to argue with the policies as outlined by ebay. If the item is broken in transit, it's not my issue. My issue is getting the item I purchased in the condition specified when entering an agreement with the seller.

I really don't have to discuss how it should be packed or what method I would pack. That is the sellers responsibility. To ensure less hassle for the seller they should really pack it in the best possible manner. As a seller myself, when items are broken I ask the buyer to send them back if it's an item of value, or simply refund if we're talking under $30. Keeping the customer happy is the key.

It's not the sellers fault - you are right, but it's the sellers responsibility to ensure the item arrives in described condition and needs to take the necessary steps to rectify the issue.

 

[banzini]

Just a question,

Are you sure the card was in perfect condition when the seller sent it to Comc?

The card was in perfect condition as pictured on ebay. As to what it actually looked like, well I guess we're all bidding blind then!

 

[banzini]

COMC update: "Thank you for contacting us. I have handed this item to the shipping manager so that we can get the cost of shipping for you"