COMC Mailbox Thread

[Tanana]

Hey Ben, I've noticed with my items it takes 1-2, sometimes 3 business days until I get an email notice, considering it's the weekend you will be fine

 

[backinthemixer]

Don't worry at all! It will all work itself out, u will get email and photo each time u recieve card and they clear it once a month or whenever u ask by replying to email

 

[nichj99]

Nah, can sometimes take a day or two to get an email saying they received it. No stress it will come

 

[Moe@COMC]

Hey everyone! Thanks for answering these questions for me...you make my life a whole lot easier, let me tell you ;-)

 

[West Oz Cards]

Cheers. Some of my cards just came through. Relief at getting the address right! I've dropped 1500 on US cards this past week.

Damn you exchange rate. Damn you to hell.

 

[Rodman91]

Question how do the cards get sent?

Regular, sea, air mail etc?

 

[nichj99]

Question how do the cards get sent?

Regular, sea, air mail etc?

I'd assume that would depend on the level of delivery you are willing to pay for as they have various options.

 

[Rodman91]

Does it give you the option doing it like this. I thought you only get the option if you buy the cards off COMC.

 

[nichj99]

yup, you get the option. The costs involved are different however if its from your mailbox but you are always given the option for priority, standard, tracking, etc

 

[West Oz Cards]

If we get them sent directly from the mailbox to OZ. Does that negate the $0.50 processing fee per card?

Can we select individual cards to either process into inventory OR send to Oz?

 

[nichj99]

If we get them sent directly from the mailbox to OZ. Does that negate the $0.50 processing fee per card?

Can we select individual cards to either process into inventory OR send to Oz?

The processing fee applies regardless - thats COMC performing their service to us. I believe its then $0.25 plus the $3 postage for each item sent to calculate the postage rate for the minimum / standard shipping rate. (If im wrong here I'm sure someone will correct me)
Once processed you can select each card on a per card basis if you wish and decide if you want it sent home yet or keep it in storage at COMC or even list it on COMC to sell again.

 

[matty83]

If we get them sent directly from the mailbox to OZ. Does that negate the $0.50 processing fee per card?

Can we select individual cards to either process into inventory OR send to Oz?

Yeah man, you can't send straight from the mailbox to you in Australia. Cards must first be processed from the mailbox to you comc account.

At the rate of $0.50 per card, with a minimum of $5 (so it's worth at least processing 10 cards)

 

[matty83]

I think I may have also read today RE: Redemptions that comc have already redeemed. They won't be communicating with card companies if a replacement card is warranted. It's a sad day.

I will not stop until my cards are in my name.

 

[Moe@COMC]

I think I may have also read today RE: Redemptions that comc have already redeemed. They won't be communicating with card companies if a replacement card is warranted. It's a sad day.

I will not stop until my cards are in my name.

Hey all- once again, I have to say that the community here is awesome, as everyone chips in with great info.

As has been stated; we're not a "drop box" service...cards sent to your COMC mailbox get processed and added to your port. Once there, you can decide what you want done - if you want to sell them via COMC.com or have them shipped to you. But, the processing will happen, as that's what the mailbox was originally intended to do.

And, about redemptions...it is a sad day, in that sometimes the athlete on the redemption card can't/won't/doesn't fulfill his obligations, leaving everyone in the lurch. Also, and just as sad, the card companies don't really make an effort to contact the card owners beforehand...if a replacement is warranted, then it just gets sent out with no feedback from the customer or warning from the company. It's pretty much out of our hands, as we're the middleman in this transaction.

As always, feel free to ask any questions, I'm usually around!

 

[Billyhoyle]

really silly question - do I have to change my address before I bid or can you do it after?

I realise that auction that are US only will block aust. bidders, but what about ones that want to charge $30+ shipping?

 

[graham]

Just change the US addy to default before checking out

 

[West Oz Cards]

Just change the US addy to default before checking out

Yes, there has been a lot of changing primary adresses in eBay.. as some US auctions will nto allow you to place a bid if you are not in the US and vica versa for Australia.
I've even had some emails from concerned sellers saying that they will charge me USD$30 to post a single card to OZ!! haha

 

[West Oz Cards]

What is the preffered way to advise of unwanted 'gift' cards being shipped with purchase?

I would like to donate these to the COMC charity account.

 

[nichj99]

just reply back to the email telling them this

 

[West Oz Cards]

Must be so annoying for the COMC.com staff having to go back and remove 'gifted' cards! I have put in all correspondence with US purchased cards, not to send 'gifted' cards.

On a positive note, I am donating them to the COMC.com charity account.