a happy buyer is a good buyer .regardless of saying odds not guaranteed if your paying top dollar for a product,you expect results.over the last 4 months i have spent quite a lot of money on cases upwards of 40 grand and had no complaints bar some damaged cards and missing inserts.but when i am being charged retail or close to for a case then i wouldn,t be alone in expecting to get the expected redemption.yes i expect to get fobbed off which is very very dissapointing .i think i will certainly avoid purchasing anymore select product with the exception being the nrl dynasty