What would you do? Ebay delivery

[Frol77]

Here's the story;
I won 3 boxes from a US seller on Ebay on 23 October and they are yet to arrive. I contacted the seller (188 Feedback, 100% positive) on 1 December and he said that it can take up to 42 business days to arrive. He also added that if they don't arrive, he'll gladly refund the money. I'm going to contact the seller again today.

It's getting close to the 60 day cut off to make a claim through Paypal, so I was wondering if anyone could offer me some advice or what they would do in this situation.

 

[WoobieZarz]

I thought there was only 45 days with PayPal Protection?

They've most likely sent the boxes surface mail, and if so, you will be looking anywhere up to 3 months delivery....

Best of luck.

 

[mattyj]

Yeh its 45 days for a paypal claim i think, so you have already gone passed that...

 

[graham]

How much shipping did you pay ?

 

[Frol77]

Damn!!

From Ebay;
"Buyers can open an Item Not Received or Significantly Not as Described dispute between 10 and 60 days after the transaction date (the date when the buyer commits to buying the item and the seller commits to selling it). When opening a dispute, the buyer indicates whether the item was not received or whether it was received but significantly not as described."

But Paypal only gives 45 days to make a claim. #-o

I guess that answers my question. I'll just have to wait. The seller has left me positive feedback and he has 100% Positive, so I'm hoping it's just very slow.

 

[Frol77]

How much shipping did you pay ?

Shipping was US$20.05 but says via USPS Airmail Parcel Post

 

[Benny J]

Shipping was US$20.05 but says via USPS Airmail Parcel Post

Seems a bit cheap for 3 boxes....so maybe it was snail mail....

 

[Ja$e]

Good luck with it mate, if he has 100% and has been communicating I'd say there on the way. Maybe put up his name here and someone who has dealt with him before could put your mind at ease.

 

[graham]

Yeah $20.50 for 3 boxes sounds more like Surface than Airmail, unless they were really tiny boxes.

 

[Benny J]

Yeah $20.50 for 3 boxes sounds more like Surface than Airmail, unless they were really tiny boxes.

Maybe they were packs??

 

[reign40]

Even if he charged $20.50 he should have told you that they were sent via surface mail which is usually 6-8 weeks

Seeing he's already left you feedback, once they arrive I'd complain that they were not sent airmail and that you weren't told and try to get US$10 refund or so...I've done it in the past and succeeded.

I hate being treated like crap by US sellers

 

[reign40]

threaten with a negative man!!

 

[Frol77]

Thanks for the advice everyone. He's replying to my emails, offering a full refund and seems pretty genuine, so I'll wait this one out. By reading a few of the stories on these boards, it doesn't seem that unusual. Besides 42 business days isn't till 20 December, so if arrives after that I might give your idea a go reign40
BTW there are two boxes from the early 90's, so they're not small.

 

[graham]

Just out of interest, who is the seller ?

 

[Frol77]

The seller is 'ernestosandy' and given his feedback anyone who has dealt with him in the past has had a postive experience

 

[WoobieZarz]

There's nothing really to complain about.

If those boxes (and 94-95 boxes pack a bit of weight), were sent Airmail, they'd have cost you a packet.

So you should just sit tight, and wait.... they'll take as I said up to 3 months surface mail.

 

[malonb]

I'm taking a guess that you'll be ok, airmail can be notoriously slow. Here's hoping it works for you!

 

[bargey]

In my experience Surface normally takes closer to 16 weeks rather than 6-8

 

[Dream34]

In my experience Surface normally takes closer to 16 weeks rather than 6-8

Esp around chrissy time, heres looking at mid january