Am I the only one who is soft????
Encountered similar thing on this site but for some reason the seller (fairly prominent member in OCT) changed his mind even after the thread was set up and agreed upon.
I did NOT leave a negative feedback (even though very angry and annoyed) because the seller acted professionally by
1. Advising that he has changed his mind and will not follow through the thread ASAP
2. Refunding any monies outstanding immediately
3. Apologises for any hassle or inconvenience caused.
I understand that there is a contract in place, but why can't things also be done in the spirit of things. At the end of the day, the buyer hasn't lost anything physically and financially. Just my 2 cents
I understand that there is a contract in place, but why can't things also be done in the spirit of things. At the end of the day, the buyer hasn't lost anything physically and financially. Just my 2 cents
Am I the only one who is soft????
Encountered similar thing on this site but for some reason the seller (fairly prominent member in OCT) changed his mind even after the thread was set up and agreed upon.
I did NOT leave a negative feedback (even though very angry and annoyed) because the seller acted professionally by
1. Advising that he has changed his mind and will not follow through the thread ASAP
2. Refunding any monies outstanding immediately
3. Apologises for any hassle or inconvenience caused.
I understand that there is a contract in place, but why can't things also be done in the spirit of things. At the end of the day, the buyer hasn't lost anything physically and financially. Just my 2 cents
Looks like matty83 is trying to go out of his way to fix this. Everyone makes mistakes but its how you fix them that shows your true colours.
Now we have both sides of the story i think a neg would be pretty harsh.
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