Upper Deck care

Mr Paparazzi · Oct 26, 2012

Hey guys,

Got these in today after giving up. After over a dozen emails being told different stories from different Upper Deck places they finally agreed to send me a care package.

The card I had to be replaced was a dual Jordan/Kobe signature shots numbered to 15 from Sweet Shots. I knew I would have slim to nil chance after seeing the redemption had expired by about 9 months when we pulled it nearly 2 years ago.

These are the cards I got in place, I'm happy that I at least got something but how hard would have it been for Upper Deck just to send me a normal Jordan or something nice. Was my first and only Jordan pull since.

The Pistons card is the same one I was meant to get with Jordan and Kobe.

Both cards are FOR SALE.

biggi5malls · Oct 26, 2012

Not really in the league of Jordan mate but better than nothin
Have to say Panini look after us better with expired redemptions

Mr Paparazzi · Oct 26, 2012

biggi5malls said:
Not really in the league of Jordan mate but better than nothin
Have to say Panini look after us better with expired redemptions

Yeah agreed mate, Panini kick their arse for customer service but happy to at least receive something. Only took me like 15-20 emails.

Jonathon M · Oct 26, 2012

Well at least you didn't get Upperdeck "authentic" wall mart patches, but pretty disappointing nonetheless

ozballer23 · Oct 27, 2012

You did pretty well considering the redemption was expired! The Zo is pretty sweet

skip20 · Oct 29, 2012

something for nothing is alright! zo auto isn't exactly a slap in the face! 20 emails sounds like a lot of work though!

Mr Paparazzi · Oct 29, 2012

skip20 said:
something for nothing is alright! zo auto isn't exactly a slap in the face! 20 emails sounds like a lot of work though!

Something for nothing is not really the thing. Shouldn't be expired redemptions in products especially a high end card like Jordan. That auto is worth about $1300-1700, so a $80-100 Zo isn't really something for nothing. But was thankful enough that I got something. I have redeemed expired panini products even a court kings Kobe auto and received it within a few weeks.

GarnettFan4Life · Oct 29, 2012

That is brutal ouch. Dual would have been so nice!

Mr Paparazzi · Oct 29, 2012

GarnettFan4Life said:
That is brutal ouch. Dual would have been so nice!

It would have been epic never pulled a Jordan since. The time will come though.

drob50 · Oct 29, 2012

That is the thing. Upper Deck see expired redemptions as "we no longer owe you anything" whereas Panini see them as "we can no longer give you THAT SPECIFIC card, but will replace it".

I think Skip's line of "something for nothing" is pretty spot on though Brett. Busting UD wax which contains expired redemptions is brutal and most/all people would expect to get nothing out of UD for it, but you at least got something!

Mr Paparazzi · Oct 29, 2012

Yeah Adam's that not the point I was making though.

Big difference between a Jordan auto and a Zo auto. That is the reason I no longer stock upper deck old products as their customer service is not existant. What happened if one of my customers and fellow collectors busted it they would have been devastated as my redemption was only expired by a few months. Took me over 20 emails and over a year to get a resolution.

Thing with upper deck is I believe they are sitting on stock as I've only ever seen two of those autos surface. All I asked for was for a common Jordan auto didn't ask for replacement value.

Hence the reason I don't bust Upper Deck basketball much anymore. If yourself and Skip were in the same position you'd at least want a Jordan auto or try to get a card similar that is all I did.

drob50 · Oct 29, 2012

Mr Paparazzi said:
Yeah Adam's that not the point I was making though.

Big difference between a Jordan auto and a Zo auto. That is the reason I no longer stock upper deck old products as their customer service is not existant. What happened if one of my customers and fellow collectors busted it they would have been devastated as my redemption was only expired by a few months. Took me over 20 emails and over a year to get a resolution.

Thing with upper deck is I believe they are sitting on stock as I've only ever seen two of those autos surface. All I asked for was for a common Jordan auto didn't ask for replacement value.

Hence the reason I don't bust Upper Deck basketball much anymore. If yourself and Skip were in the same position you'd at least want a Jordan auto or try to get a card similar that is all I did.

Don't get me wrong Brett, I agree with you! I am just saying that you did better that what I have come to expect from UD!

Mr Paparazzi · Oct 29, 2012

drob50 said:
Don't get me wrong Brett, I agree with you! I am just saying that you did better that what I have come to expect from UD!

Yeah I understand now thought you were attacking me for expecting my auto. I was happy enough with th me replacement but if they could send me the laimbeer/Mahorn auto of the same card why couldn't they send me a Jordan? Or anyone else for that matter like Justin or Exhibit. Panini are always striving to improve while Upper Deck lingers.

drob50 · Oct 29, 2012

Mr Paparazzi said:
Yeah I understand now thought you were attacking me for expecting my auto. I was happy enough with th me replacement but if they could send me the laimbeer/Mahorn auto of the same card why couldn't they send me a Jordan? Or anyone else for that matter like Justin or Exhibit. Panini are always striving to improve while Upper Deck lingers.

Yeah, I think it is kind of rubbing it in as well! That Mahorn/Lambeer is a sweet looking card and just makes it worse to know what the MJ/Kobe would have looked like!

skip20 · Oct 29, 2012

Mr Paparazzi said:
Something for nothing is not really the thing. Shouldn't be expired redemptions in products especially a high end card like Jordan. That auto is worth about $1300-1700, so a $80-100 Zo isn't really something for nothing. But was thankful enough that I got something. I have redeemed expired panini products even a court kings Kobe auto and received it within a few weeks.

What I meant to say was that I'm glad your efforts were rewarded somewhat in the end, not to worry, you're first MJ auto bust is surely just around the corner!

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