Hi all,
Recently I contacted Australia Post about soon to come stamp price hikes and just thought I would give you the full transcript. This is a must read for anyone worried about not getting items back after the price hike.
Cheers,
Keaton
BEGIN TRANSCRIPT:
Good Afternoon Keaton,
I trust that you are well and that you are enjoying your afternoon. My name is Marnie and I can certainly assist you with your enquiry about the very important items that you send to professional sports athletes which are then returned to you. I can appreciate your concern because these items do take time to be sent back to you and you are fearful that by the time some of your items are sent back to you, our new price for stamps would have come into effect.
If postage is invalid on an item Keaton, we will still deliver the item as it is addressed. However, what will happen is that an underpaid mail bill will be sent to either the sender (if the sending address is on the item) otherwise this will be sent to the addressee as a "more to pay" fee that would need to be paid in order for the item to be received successfully. The value of stamps is enclosed onto the actual stamp so yes, we would be able to see the postage value that has been used.
If for any reason we are not able to complete the delivery to the address your are sending to, or back to your address and for example, no sender address is on the back to return the item to, your letter will be taken to our Returned Mail Centre where we attempt to reunite them with their owner.
I appreciate that the contents you are sending are sensitive items that are worth quite some amount of money and if you ar enot doing so already Keaton, I would recommend that you consider our Registered Post service. The added security of a signature on delivery will give you the peace of mind that it has been received by the intended recipient and further to this, your item is provided a tracking number so you can follow its journey.
Recently I contacted Australia Post about soon to come stamp price hikes and just thought I would give you the full transcript. This is a must read for anyone worried about not getting items back after the price hike.
Cheers,
Keaton
BEGIN TRANSCRIPT:
Good Afternoon Keaton,
I trust that you are well and that you are enjoying your afternoon. My name is Marnie and I can certainly assist you with your enquiry about the very important items that you send to professional sports athletes which are then returned to you. I can appreciate your concern because these items do take time to be sent back to you and you are fearful that by the time some of your items are sent back to you, our new price for stamps would have come into effect.
If postage is invalid on an item Keaton, we will still deliver the item as it is addressed. However, what will happen is that an underpaid mail bill will be sent to either the sender (if the sending address is on the item) otherwise this will be sent to the addressee as a "more to pay" fee that would need to be paid in order for the item to be received successfully. The value of stamps is enclosed onto the actual stamp so yes, we would be able to see the postage value that has been used.
If for any reason we are not able to complete the delivery to the address your are sending to, or back to your address and for example, no sender address is on the back to return the item to, your letter will be taken to our Returned Mail Centre where we attempt to reunite them with their owner.
I appreciate that the contents you are sending are sensitive items that are worth quite some amount of money and if you ar enot doing so already Keaton, I would recommend that you consider our Registered Post service. The added security of a signature on delivery will give you the peace of mind that it has been received by the intended recipient and further to this, your item is provided a tracking number so you can follow its journey.