The one pack missing could be the dreaded dud pack.
Odds are based on the production run and if you got a dud box of 24 packs you would have no recourse. A sealed box that is missing a packet, I am sure they would send you something!!!
I think the fact that the missing pack had your hit wasn't coincidence. If they try to put a hit in every box they have to filter the hits seperately then add them. So probably a production error
I think the fact that the missing pack had your hit wasn't coincidence. If they try to put a hit in every box they have to filter the hits seperately then add them. So probably a production error