Shane, the majority of Al's stock is Celtics stuff so it's mostly worthless... speaking of which imagine if "The Truth" experienced what terry went throughI can picture 911, wheelchairs, medics, surgeons, priests, exorcists...and remarkable recovery
Wow amazing story Terry. Regardless of what some of the other's experiences have been, this is what has happened to you and I hope people stop trying to defend this guy. You are merely stating your experience with him and that YOU would not go back to the shop. To the ones who have had "good" experiences: just because yours was good doesn't make this incident any less bad! This is plain awful, and just a horrible attitude on his half. Sorry Len, customers have every right to ask and not buy and don't need your chitty attitude. After all, if you got abused by the salesperson from Harvey Norman for asking how much the plasma was and asking for a discount, you bloody well wouldn't be taking your business there, and neither would I. Rest in peace Len.
Why shouldn't we defend him if we have had good experiences with him? After all, he's not here to defend himself is he?
It's easy to tell how a situation went when you are the only side of the story being heard, who is to say it even went down like that.
I am not saying it didn't but only one side of the story has been told.
It is this simple !!! Anyone who has had face to face dealings with him would know that you have to take him with a pinch of Salt as he can be quite blunt at times. What I posted regarding what happened to me did actually happen and the way Len treated me was also done in front of another customer or perhaps friend (he has cameras in his shop which will show what I am saying is true) . If you want to praise his customer service, why don't you post up a thread saying so
Wow what a thread!
Terry that is bad customer service that you received and you should not have to put up with that.
Len really should of handled his emotions better that day and not take it out on a valued customer as yourself who have spent $$$$ there before.
I haven't visit Als for some time now due to the strength of our Aussie Dollar and finding online prices much cheaper.
Despite this being dead for a while, I wanted to have my 2 cents.
Len's always been a bit 50/50 in my books. I've had both good dealings with him and bad dealings with him. Simply put, Len is happy if Len is getting his way.
A good example of this is the first post of this thread. Another is of my own personal experience.
When World of WarCraft first started out in this state, I was running the Hobby Leagues on his behalf. Now, my primary game was, and still is, Yu-Gi-Oh, but like many people, I got the certifications from UDE (who had the liscence until last year) for WoW TCG. I was asked by another crew to judge a Yu-Gi-Oh event for them on a weekend when a Hobby League was to be run. I asked another guy who had the WoW TCG certifications to run the League that week and the reason why. My mistake -- saying it within Lens hearing range. I was dropped permanantly from running the Hobby League. The numbers dropped after that due to people not liking the other guy. I never promised to run events exclusively for Al's, or that I would put them "on top of the list" so to speak. I was, and still am good friends with the crew who asked me to run the Yu-Gi-Oh event. And, yes, I was being paid to run the League, if I was the one running it that weekend. To end, WoW TCG is dead as far as tournaments are concerned in this state. Would it be different if I weren't dropped?? Who knows. Maybe it wouldn't be.
But I have since that incident been in many times to Al's Card Shop and have bought things. If I need to do so again, I will return there, but given I run my own Yu-Gi-Oh tournaments now, I doubt I will for much Yu-Gi-Oh related.
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