COMC Blog Mailbox Announcement

[COMC Blog]

Hello COMC Nation! We recently sent an email to those members of the COMC Nation who have ever used our Mailbox service. This email was to let those Mailbox users know that some changes were being made to the Mailbox service, and that these changes were going to take effect on March 7th.

If you didn’t receive that email or you have never used the Mailbox before, please check out this link (COMC Mailbox FAQ) that explains the service and details the changes:

Unfortunately, there was one issue that we neglected to discuss in that email that we wanted you to let everyone know about – so, with that in mind, we sent out another email and we also wanted to highlight that issue on the Blog.

We’re talking about “Bonus Cards” – those extra cards that sellers sometimes send with the card(s) you purchased. As we have done in the past, we will process ALL the cards that come in under your name at $0.50 per card, with a $2.00 minimum per package..

While you may still donate any “unwanted” cards to Charity, we will no longer reimburse your processing fees.

Please note that it’s your responsibility to urge your sellers to either not send bonus cards or mark them with a big “X” to signify they are just spacers or packing material. Cards that are so marked will be disposed of by the Mailbox team.

If you do receive “bonus cards” and they get deposited into your portfolio, please remember this: you have a COMC account and are able to price any unwanted cards for sale on the site. And, with the processing at only $0.50/card, this makes selling and recouping your processing fees that much easier.

As always, stayed tuned for the latest news and developments at our Facebook, Twitter, Google+, and Instagram pages.



Filed under: news, policy update

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[Reignman40]

Never received the email and I have used the mailbox....lots of times. Just another comc failure

 

[Jaames]

I received both emails.

 

[Billyhoyle]

Never received the email and I have used the mailbox....lots of times. Just another comc failure

Ditto

 

[Lazlow]

Don't think I've ever got an email from COMC.

Not even my spam folder.

Don't often get bonus cards, easy enough to tell them not to bother though.

 

[Muzza]

I got both emails, the Bonus Card email only came early this morning. Two hours later I got a Submission Arrival email with the old Bonus Items procedure details.

"Bonus Items
If you receive bonus items that you do not wish to keep, you can donate them to charity, and we will refund their processing fees."

They need to fix that if some folks aren't getting contacted directly.

But I'm extremely happy with COMC's service and communication. The magnitude of their customer base (US & worldwide) and the volume of mail items they need to process would be overwhelming. I haven't had a single issue and while I'm likely to be cutting back a bit on the service (mainly for fiduciary reasons) I'm still on the lookout for that elusive eBay gem that I couldn't get hold of without them.

 

[samuelrbrown]

If we get one card sent to Comc will that now cost $2.00?