i've been done. by a scam and paypal

[jared_davey]

okay, need your thoughts guys.

i have sold some FIFA coins, a electronic item, today for $148. the buyer has sent me paypal directly. ie. not ebay.
i was charged a fee of $5 something, so i know it was normal paypal.

now heres the good bit. within minutes, they have put in a paypal dispute claiming that their account has been used un-authorized to send the money.

its pretty clear what has happened. they have sent the money, recieved the coins, then put in a claim straight away.

i have their address via paypal.

i rang paypal to see what the go was, and they said that there was no seller protection as the deal wasnt done through ebay, and that i didnt sell a physical item.

i thought there was still seller protection through regular paypal sales.


what to do?

if i were to send an empty package to the address, to get a tracking number to upload to paypal, would i be covered?

i asked paypal this and they still said no, because there is no seller protection. not sure why there wouldnt be? they dont know i didnt sell a physical item.


just need some thoughts and ideas guys. really dont wanna have to wear the loss here.



time for a beer i think.

 

[supertoad]

Gee this is the first one of these Ive seen mate, sorry to hear about it. Friggin scumbags!

 

[A_Iverson_I]

Hey mate...... think you will get the last laugh here. As Paypal said, they don't offer buyer protection on non-pyshical items, so as long as paypal know that then the buyers claim should be denied. Although not 100% sure if this is still the case when they say their "account has been used un-authorized to send the money".

 

[matty83]

If all else fails, im sure ya boys "us" will have ya back. Does he sell on Ebay? I have a feeling a paypal claim may be coming his way.

 

[jared_davey]

i know his ebay ID as, thats what he used to contact me in the first place. gunah see what paypal say this week and go from there.

i have lost any money, nor anything physical, eg. cards etc. just virtual stuff that i had.
just annoying that paypal just wipe their hands of it pretty much.

 

[hairyangryfella]

Unfortunately if the transaction was done on ebay you should have denied/refunded his direct payment and told him to do it through the proper process. I think you're SOL but I'm sure this isn't an unusual thing... this is why some people refuse to email redemption codes and insist on sending the card - because of greedy/cheating/thieving AHoles like this guy.

 

[drob50]

Why don't you write all of the codes on a card and post it to him. This way he will have received the codes physically!

 

[jared_davey]

its a bit different because its not a 'item not recieved' case. its a 'someone else used my account to pay' case.
im still thinking i should post him package to get a tracking number to upload that to paypal saying ive already posted the 'item'.

but i dont wanna spend the extra $20 to get a tracking number to post if im gunah lose the $148 anyways.

 

[xavierty]

does he sell on feebay let me no

 

[jared_davey]

he's on ebay, but never sells. only buys rarely. this is why im a little sus about the whole thing.