Hey guys, i work for aus post as a postie and a parcel contractor. As a postie, i know alot of the posties just write a card in the morning,
But i always attempt delivery, Customer satisfaction is paramount for me.
As a parcel contractor, the contractor must attempt delivery and if customer not home, A card must be left under the door, not in the letterbox.
So many just write out a card and leave it in the letterbox.
Please make complaints to 131818, as it is followed up.
Rey
This is where it got interesting went to the post office today picked up my registered item and the guy said luck I did pick it up was not far away from being sent back,I told him why I had not picked it up and he laughed at me but then said have I got a story for you where he lives a car parked outside his house sat their for a while with 2 guys in it so he just kepted a eye out on what was happening then he noticed one get out of the card and put something in the letter box.He knows the guy who lives in that house when he say him later on he asked him was their something wrong because of theses guys in the card and he said no I have a parcel to pick up from the post office you work in,he said I did not hear him at the door as I was watching t.v,well the guy who worked for othe post office told him what happened and said they never went near your door they got as far as the letter box so he gave the guy the number to put in a complaint with Australia post.
What does he expect from people? Jump in their car and honk back as some form of morse code communication?Our postie honks the horn if no answers he leaves a card.
AUPOST have a lot to answer for, I purchased 9 cards from an Ebay seller on the 30th of July this year. They were marked as posted 2 days after that and they arrived TODAY. So it has taken from 01 Aug - 01 Oct 2013 to send the bubble mailer from Castle Hill NSW to Marsden QLD. The bubble mailer has sufficient postage ($1.20) and the To address is correct and there is a return address on the back. Funny thing is there are no, what is it, franking (?) marks on the stamps...........WTF
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