I have an item coming from Mexico. Has gone through the US, Japan, Malaysia, and now it is in WA 'available for clearance'.
I hit FedEx chat up this morning as tracking hadn't updated since Saturday when it was in Malaysia. They informed me that it had to return to US customs as it hadn't been customs checked or something.
I checked tracking again half an hour ago and it is now in Belmont WA (my local FedEx). I contacted FedEx through chat again, and they confirmed that it will be returning to the US to be custom checked.
Has anyone encountered anything similar in the past?
cheers
I hit FedEx chat up this morning as tracking hadn't updated since Saturday when it was in Malaysia. They informed me that it had to return to US customs as it hadn't been customs checked or something.
I checked tracking again half an hour ago and it is now in Belmont WA (my local FedEx). I contacted FedEx through chat again, and they confirmed that it will be returning to the US to be custom checked.
Has anyone encountered anything similar in the past?
cheers