Ever refuse to pay on ebay?

Lazlow · Oct 18, 2015

So I bid on two old sport VHS tapes which were at 99c.

Won both auctions only to see the seller is charging about $58.60 a piece for postage via a 500g prepaid satchel. Admittedly I got lazy as I was phone browsing at work and didn't think to check the postage charge - that's on me no doubt.

So I messaged them about combining shipping into medium satchel which should only cost about $14.

No response for a week, until now, where I have received an invoice with shipping combined totaling $117.20... still stating a 500g prepaid satchel.

I've hit up the ebay.com.au twitter to see if there's anything I can do, but that the moment I've faced with two choices.

- suck it up, take the hit, and just leave negative feedback

- don't pay, but risk my clean record and face possible repercussions.

EDIT: just for clarity, the seller is based in SA. So purely a domestic transaction.

bigrob2307 · Oct 18, 2015

Is pick up an option? Maybe some one on here could help you out if it is.

Otherwise i would just take the unpaid item strike

nichj99 · Oct 18, 2015

Sellers can't leave negative feedback anymore. Worst case you'd only get a "strike" against your name.

Coopz05 · Oct 18, 2015

I think the days of a buyer getting neg feedback are over... So dont worry bout that.

Im in SA. Where are they? What vhs's?

Delta · Oct 18, 2015

It wouldn't matter if you have one strike on your record, but any more and you won't be able to bid on certain items.

Billyhoyle · Oct 18, 2015

any chance you had your address set to US? Otherwise the postage is just nuts!

jkidd05 · Oct 18, 2015

I believe it's against eBay rules to profit on shipping which is obviously what the seller is doing.

On those grounds, should you have an unpaid strike against you, you can call eBay and have the strike removed by explaining the situation.

I was in a similar situation last year where the seller refused to combine shipping even though it was advertised on his listings that he does offer combined shipping. I refused to pay, took the strikes and had them removed.

But it may be worth giving eBay a call first in case policies have changed and also to just let them know of the situation.

mounteverest · Oct 18, 2015

Sellers can't leave neg feedback,I would take the hit on non payment and take it up with eBay,the seller sounds like a "d...head"

mat2323 · Oct 18, 2015

Coopz05 said:
I think the days of a buyer getting neg feedback are over... So dont worry bout that.

Im in SA. Where are they? What vhs's?

Feeling my age lol, vhs's are videos, we used to watch them before dvds/blue Rays lol

nichj99 · Oct 18, 2015

mat2323 said:
Feeling my age lol, vhs's are videos, we used to watch them before dvds/blue Rays lol

I think he means specifically what the vhs videos are of, not what a vhs is...

Lazlow · Oct 22, 2015

Ergh, been so loaded up at work that I haven't been bothered to deal with this until now. I'd suggest pick up but I have no doubt the seller would refuse. Looks like this was one of those list for 99c, jack up the postage type deals. Hasn't even responded directly to my initial question, and isn't exactly beating down my inbox demanding the money, so direct contact is probably the last thing on their mind.

Anyways, I sent them another message, feigning ignorance, pointing out that the postage charge remains unchanged and that a prepaid parcel post satchel is no more than $9 so surely this must be an error somewhere.

Delta said:
It wouldn't matter if you have one strike on your record, but any more and you won't be able to bid on certain items.

As it is two items, combined shipping, does that count as 1 or 2 strikes?

Billyhoyle said:
any chance you had your address set to US? Otherwise the postage is just nuts!

Didn't think of that, but I checked and the primary post address is definitely North Cairns, and it was stated in the total amount requeste. Did ask the seller to check if they calculated postage based on that address though.

poita · Oct 22, 2015

I did this once when buying a bunch of trading cards from overseas. This was about ten years ago when $20 postage was excessive. The seller came up with a postage charge of about $50 and I refused to pay. Nothing ever came of it, and I ended up regretting not going through with the transaction as some of those cards are incredibly hard to find.

Delta · Oct 22, 2015

Lazlow said:
Ergh, been so loaded up at work that I haven't been bothered to deal with this until now. I'd suggest pick up but I have no doubt the seller would refuse. Looks like this was one of those list for 99c, jack up the postage type deals. Hasn't even responded directly to my initial question, and isn't exactly beating down my inbox demanding the money, so direct contact is probably the last thing on their mind.

Anyways, I sent them another message, feigning ignorance, pointing out that the postage charge remains unchanged and that a prepaid parcel post satchel is no more than $9 so surely this must be an error somewhere.

As it is two items, combined shipping, does that count as 1 or 2 strikes?

Didn't think of that, but I checked and the primary post address is definitely North Cairns, and it was stated in the total amount requeste. Did ask the seller to check if they calculated postage based on that address though.

nah. thats 1 strike. I have the same problem. Bidded on a cronk world cup hero for 99 cents. then the guy put 7.15 postage for 1 card.

Lazlow · Oct 23, 2015

So I got a response.

Apparently postage is so high because the tapes are in the UK and are being sent to SA them onto me.

None of which was made clear in the listing.

Definitely asking them to cancel this.

Lazlow · Oct 28, 2015

Seller cancelled the order today, I didn't even get back to them yet because I've been so busy (kinda - obviously not too busy to whinge here)

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