ebay and neg feedback

[Mr Paparazzi]

Hi guys,

Over a month ago, sold 4 of my Totally Certified Gold base to a collector overseas on Ebay
he got in touch with me and I realised I overcharged with postage, he wanted almost all of the postage back or he would leave neg feedback, I told him my exact costs and would refund the $5 that I overcharged, as I had never received neg feedback and wanted to keep my rating.

He agreed just checked my account after being away and has left me neg feedback on all 4 of the listings, how do I respond to his feedback and can I take it further to get removed as I kept all the msgs?

Thanks

Brett

Mr P

 

[Chris_Paul3]

Sorry to hear mate, I don't know what you can do as ebay are run by drones, maybe contacting them may be a shot but i wouldn't hold my breath.

Pitty there are small minded , self centered little human beings on this planet that can ruin someone for a petty $5 that you gave them back anyway, some people are not worth the air they breath and the bad thing about it is they are able to operate through society and hinder normal people with there petty mentalities .

Hope it works out for you Brett.

 

[A1CardsandGaming]

Sorry to hear that you got stung by this piece of work Brett. Can I have the username so I can block them on ebay too. I am not sure if you are a registered business but perhaps you should call the ombudsmen or someone like that to see about having it removed as blatant black mail on his behalf. Maybe say you have been given advice from a lawyer ?! Good luck sorting this person out champ

 

[aussiemjfreak]

Contact ebay mate, can't hurt. But reply to ALL of the negs saying you refunded the overcharge and that the dude is simply being unreasonable!

 

[Mr Paparazzi]

Thanks guys how do I reply to his feedback Ian? Couldn't seem to find it.

Guy is a piece of work alright. Then today had a member from the Philippines say a card never showed, might be time to only send registered/tracked from now on.

 

[gaz876]

ebay now offers the feedbacker an option to change feedback he's left.
even though he's a toss, maybe contact him & see if you can get him to change hes feedback.
best of luck

 

[Jordan_23]

pretty sure it's against ebay policy to threaten negative feedback, if you still got the msg's, contact ebay and go from there, ebay could give him a holiday, would do everyone a favor

 

[hsv006]

Looks ill be copping not 1 but 2 negs from dodgy ebayers claiming i didnt post there cards...ASSWIPES (excuse the language)
No way on this earth im refunding....ill make sure there isnt anything in my paypal account
Ultimately i may end up with suspended accounts
That may eventually lead to me leaving the hobby
I hardly trade and due to shift work can't make most trade days

 

[aussiemjfreak]

Thanks guys how do I reply to his feedback Ian? Couldn't seem to find it.

Guy is a piece of work alright. Then today had a member from the Philippines say a card never showed, might be time to only send registered/tracked from now on.

Not really sure Brett, I just no Ive seen people respond to Negs before and it shows up under the neg for everyone to see!

 

[Allstar cards inc]

This link is under the "Customer Support" tab up the top near "My Ebay"

http://pages.ebay.com.au/help/feedback/allaboutfeedback.html

Check out the shortcuts on the right-hand side.

 

[Mr Paparazzi]

Thanks guys all your input. I replied to his neg feedback and reported the msgs to ebay to get my neg feedback removed.

Marcus the pages were very helpful, bloody scumbags on ebay trying to scam anything even $5 off someone and then still leave neg feedback.

The Username is Bigmuff222