Has anybody had any issues with purchasing from them in the past or recently? I only ask this as I placed and paid for an order last wednesday only to be told the next day my payment was short US$25 when I know I paid the bill in full. I've e-mailed my personal rep (Brian Benson) my IMT slip showing that I paid in full and have not heard anything since.
Dacardworld....
- Thread starter taffster74
- Start date
I'll give more details. The invoice bill was US219.95 which I paid via bankwire/imt that day. The next day, I recieve an e-mail from my store rep saying I only paid US$194.95. Yet my store profile says the full amount was paid as well as my bank statements and my rep has not responded to any of my follow up e-mails providing evidence I have paid in full and asking for an update. I just find it odd that the amount is so exact and equal to the amount of potential store credit I could potentially get when i filled out the bizrate survey. bizarre.
lukesicari
formerly DW8
Yer that's bizarre mate, I dunno what happened. Good luck getting it all figured out.
Whodat, i didn't have to update my order the full amount was US$219.95. Here's the full order...
1991-92 Upper Deck Hi Series Jumbo $18
1994-95 SP Hobby Box $47
1994-95 SP Championship hobby Box 37
1995-96 Upper Deck Series 2 Retail Box $31
2009-10 Certified 3 pack hobby Box $19
Free 2x 2007 Ace Tennis Straight Sets Blaster box
UPS International Exp. (shipping) $67.95
heard back from them this morning. they are still saying that I only paid $194.95 and reminding me that next time, i should enter the code for all discounts/gift vouchers/promotions. told them that the survey was filled out after I put my order in and that they need to speak to bizrate and their banks to see where my US$25 is. But at least they are shipping the order to me now.
1991-92 Upper Deck Hi Series Jumbo $18
1994-95 SP Hobby Box $47
1994-95 SP Championship hobby Box 37
1995-96 Upper Deck Series 2 Retail Box $31
2009-10 Certified 3 pack hobby Box $19
Free 2x 2007 Ace Tennis Straight Sets Blaster box
UPS International Exp. (shipping) $67.95
heard back from them this morning. they are still saying that I only paid $194.95 and reminding me that next time, i should enter the code for all discounts/gift vouchers/promotions. told them that the survey was filled out after I put my order in and that they need to speak to bizrate and their banks to see where my US$25 is. But at least they are shipping the order to me now.
I've got this going over at beckett.com also. one of the guys had a similar thing happen to him, only his discount went onto his next purchase. He also suggested that it may have been a state-side transaction fee. I've e-mailed my dacardworld store rep and ask him to look into both avenues and let me know the results. If it was a state-side transaction fee, I'm not responsible for it. If the discount came on this purchase instead, DA cardworld owe me US$25 on my next purchase.
Apparently, there was the potential to recieve US$25 instore credit at dacardworld. Thing is, as i said, i filled the survey out after placing my order. So I'm as stump as anyone else as to why it apparently went onto this order - after it was filled out and paid in full without counting the possible discount in.
