COMC Mailbox Thread

ReggieEvansPC · Feb 11, 2015

It's been stated several times now, that to get "full" value of the new charges, we'll have to essentially buy four cards from the same seller. Correct?

Assuming that people actually do this (instead of just buying one card);

COMC profit decrease per card = 50% (down from $1 per card, to $0.50c per card)
Processing time increase = 400% (as COMC are now processing four cards, instead of one)

Is this logical? Doesn't this contradict the whole making the mailbox service more "cost effective" and making the "internal process more efficient"?

banzini · Feb 11, 2015

ReggieEvansPC said:
It's been stated several times now, that to get "full" value of the new charges, we'll have to essentially buy four cards from the same seller. Correct?

Assuming that people actually do this (instead of just buying one card);

COMC profit decrease per card = 50% (down from $1 per card, to $0.50c per card)
Processing time increase = 400% (as COMC are now processing four cards, instead of one)

Is this true?

They've done the sums and they know 90% of the mail that comes into the mailbox is one card only. The average per card will be well over $1.

Business 101!

drobfan8 · Feb 11, 2015

So surely with the mailbox, it's still ok as long as you're not bothering with low end cards?

If I send 4 x $40 cards and then they get shipped together HAS to be better than having them shipped from the original eBay seller with tracking for each?

Or do I get slammed with that $5 charge for every card or is that just when they post?

ljandkg · Feb 11, 2015

Does anyone know if COMC will accept loose packs? Am thinking of bidding on some packs of cards on ebay and wonder if they will accept them and post them on to me.

nichj99 · Feb 11, 2015

ljandkg said:
Does anyone know if COMC will accept loose packs? Am thinking of bidding on some packs of cards on ebay and wonder if they will accept them and post them on to me.

They do not.

ljandkg · Feb 11, 2015

nichj99 said:
They do not.

Bugger, thanks.

drobfan8 · Feb 11, 2015

ljandkg said:
Does anyone know if COMC will accept loose packs? Am thinking of bidding on some packs of cards on ebay and wonder if they will accept them and post them on to me.

ShawnBradleyfan is the person you want to speak to.

ljandkg · Feb 12, 2015

drobfan8 said:
ShawnBradleyfan is the person you want to speak to.

Thanks for that. Might tap my mate Patrick to help me out.

graham · Feb 12, 2015

drobfan8 said:
So surely with the mailbox, it's still ok as long as you're not bothering with low end cards?

If I send 4 x $40 cards and then they get shipped together HAS to be better than having them shipped from the original eBay seller with tracking for each?

Or do I get slammed with that $5 charge for every card or is that just when they post?

Its 50c per card processing fees with a minimum of $2 per package you get sent there.

rishgoon · Feb 12, 2015

graham said:
Its 50c per card processing fees with a minimum of $2 per package you get sent there.

That's certainly more than reasonable when you're just looking to pick up the odd card that a seller won't ship overseas.

WoobieZarz · Feb 12, 2015

rishgoon said:
That's certainly more than reasonable when you're just looking to pick up the odd card that a seller won't ship overseas.

My exact point. Average most US sellers are charging is around $8-$9AUD. Weigh up the costs, it's more than likely cheaper to do COMC.

ReggieEvansPC · Feb 12, 2015

WoobieZarz said:
My exact point. Average most US sellers are charging is around $8-$9AUD. Weigh up the costs, it's more than likely cheaper to do COMC.

I understand it's still cheaper. The price increase doesn't bother me in the slightest.

What bothers me, is that I'm paying double (to make the service more "profitable"), and getting hit with 2 weeks processing time.

Rather than streamlining the service (hiring more workers, finding ways to do things more efficient, etc), they've just increased the processing time frame 300-400%.

You can say that the two weeks is the maximum processing time, and that it's quite possible that it won't take that long. And perhaps that's true. But Moe has been active here since the announcement, and I have no doubt that he's read our comments. Surely to quell the situation, he would've confirmed this. But he didn't.

Moe@COMC · Feb 13, 2015

ReggieEvansPC said:
I understand it's still cheaper. The price increase doesn't bother me in the slightest.

What bothers me, is that I'm paying double (to make the service more "profitable"), and getting hit with 2 weeks processing time.

Rather than streamlining the service (hiring more workers, finding ways to do things more efficient, etc), they've just increased the processing time frame 300-400%.

You can say that the two weeks is the maximum processing time, and that it's quite possible that it won't take that long. And perhaps that's true. But Moe has been active here since the announcement, and I have no doubt that he's read our comments. Surely to quell the situation, he would've confirmed this. But he didn't.

I'll just confirm what you said...the processing window has been extended to 2 weeks. Will it take two weeks to process and deposit your cards? Doubtful - it depends on the volume we're receiving...right now, we're receiving hundreds of Mailbox cards on a daily basis and to get that many done in 1-3 days is burning out our staff, so until we can bring in more people to help with processing (including the Mailbox), this is the best solution for us.

ReggieEvansPC · Feb 13, 2015

@Moe@COMC, is there any reason why only some of us have received this email advising of the changes to the mailbox service?

I still have yet to receive any notification, other than what I've read here.

Andrew Thomson · Mar 25, 2015

@Moe@COMC Hello,

little concerned i have cards 5 days past there due date on the site that are not being added to my account, now seeing we are paying more and the time frame was extended and now its 5 days past that
whats happening ????????????????????????????????

nichj99 · Mar 25, 2015

Andrew Thomson said:
@Moe@COMC Hello,

little concerned i have cards 5 days past there due date on the site that are not being added to my account, now seeing we are paying more and the time frame was extended and now its 5 days past that
whats happening ????????????????????????????????

Moe is no longer working at Comc mate. Hit up Nathan via email.

vivo87 · Mar 25, 2015

Does anyone else think its rubbish that they are charging for base cards that ppl are sending as additional cards?

nichj99 · Mar 25, 2015

vivo87 said:
Does anyone else think its rubbish that they are charging for base cards that ppl are sending as additional cards?

Scroll back a few pages and you'll see everyone strongly agrees

Andrew Thomson · Mar 25, 2015

ok this is now becoming a joke, instead of my cards being added to my account i have just had 76 cards of some other persons shipment added and charged for

nichj99 · Mar 25, 2015

Andrew Thomson said:
ok this is now becoming a joke, instead of my cards being added to my account i have just had 76 cards of some other persons shipment added and charged for

Just email Nathan. Staff@comc.com

Nathan is very good and appears to be much more thorough in his replies (no disrespect toward moe)

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