Hi I have a question. Im buying cards from ebay and sending it to my comc account. Why is it sellers always have a hard time printing labels for address in Comc? Ive used the right format and still they cant print labels. They said they always have to go to their local post office and write the address by pen. Thanks
tell me what is the logic behind the constant removal of one touch cases (even if they are brand new), and the use of wrong sized top loaders?
Your business would soar to new heights if this took off, you have a whole community here to help snowball ideas from aswellTo be honest - we've been tossing this idea around for a year, maybe longer; some of us really want to do it, but the process and the logistics have kept us from really doing what we want to - also, the whole card catalog transition project put a lot of things on hold, including this idea.
Fingers crossed, it might see the light of day in 2015...I can't promise anything, however.
well said mate im glad im not the only one going on about this, maybe there should be a choice to leave card in magnetic or top loader when it arrives? woild make a lot of sence...
Guys, I hate to say it, but the complaints about the one-touch cases are getting out of hand. Moe has addressed the issue on a number of occasions - it's company policy. THEIR COMPANY POLICY.
Moe is probably too polite to tell you all to suck eggs, but what more can be do? He's passed the concerns on to the processing team.
The reason why some cards are left in the screwdown cases? Can you imagine how many cards comc must process a day? Its a matter of processing the cards in a reasonable matter.
If they start pumping out poor scans, you'll be complaining about that too. I know that I'd prefer quality scans.
But yes, continue to post page after page of the same question.
Firstly, their job is to process the cards, so the concern of how many cards they process per day is not really a valid argument.
Exactly. It's a card processing service. Not a card holder processing service.
Obviously they have a duty of care to make sure you get your card safely, so a toploader and penny sleeve is suffice.So in that case, all cards should be shipped without protective holders then?
Obviously they have a duty of care to make sure you get your card safely, so a toploader and penny sleeve is suffice.
I'm not going to argue with you about whether the way comc processes cards is right or wrong.
They have a policy, that is to say, a set of instructions that the company has decided upon regarding the way they will process cards.
Moe has said it's not changing any time soon. That's it in its entirety.
You can post pictures of every single card that you send to comc, but it's already been decided how comc will process the cards that YOU CHOOSE to send there.
And saying to suck eggs wasn't to be perceived as rude. I was trying to be more polite than saying "deal with it".
You're other option is to use the global shipping program.
Guys, I hate to say it, but the complaints about the one-touch cases are getting out of hand. Moe has addressed the issue on a number of occasions - it's company policy. THEIR COMPANY POLICY.
Moe is probably too polite to tell you all to suck eggs, but what more can be do? He's passed the concerns on to the processing team.
The reason why some cards are left in the screwdown cases? Can you imagine how many cards comc must process a day? Its a matter of processing the cards in a reasonable matter. If they start pumping out poor scans, you'll be complaining about that too. I know that I'd prefer quality scans.
But yes, continue to post page after page of the same question.
please dont tell me what i must exept and well you have sinlged me out thank u@xavierty, I hate to single you out, but perhaps you should re-read what I wrote.
The one-touch issue, and COMC's policy regarding it, isn't going to be resolved/changed anytime soon. Moe has stated this now several times. This is how they do things. Staff are carrying out the processing as per policy, this has also been stated several times now. It's just something you're going to have to accept. It's beating a dead horse.
Be thankful that we have a vessel/line of communication such as Moe available here. And it goes without saying, respect and ACKNOWLEDGE his responses.
Hi @Moe@COMC , 2 issues.
1. Just received my package and it contained a notice saying the card is still in your Canadian warehouse, therefore was not shipped. There should have been some kind of note about that/ Had I known if it was not readily available, I would not have made the purchase. Technically it's false advertisement since the card was not in stock ready to ship.
How long will this entire process take?
Will I be notified when the card finally ships?
2. Same issue as @xavierty . Is it so difficult for the shipping team to place the card back into the one touch once they have scanned them?
These two cards arrived at COMC in brand new one touch cases, as shown in the pics.
For whatever reason, they were removed and placed in top loaders. Incorrect sized top loaders at that (thanks for the free hair sample with the Shaq as well).
If this supposed to be the standard practice, the least I expect is for the shipping team to use correct size top loaders. The card comes to you in a brand new one touch and is replaced in a incorrectly sized top loader. Surely you can see the why this is a problem.
This card is a standard size card and would fit into a 35pt top loader, instead it arrives in a 75pt top loader. Don't tell me you guys didn't have any 35pt top loaders available either???
And the rest...
In your previous response you say you don't have an answer but as you can see, this is a ongoing issue. Whichever way you look at it, if I'm being charged for a service, I expect such service to be fully provided. What this looks like is they've just found the nearest available top loader and put the card in there. So I will ask again, can you or someone who is authorised , tell me what is the logic behind the constant removal of one touch cases (even if they are brand new), and the use of wrong sized top loaders?
Hi @Moe@COMC ,
Could you please look into my account for me have 3 cards that were sent away to BGS for grading in Nov and still not back. Service hasn't taken this long before.
My account is saints81 and is 3 Nerlens Noel cards sent the 8th, 10th and 15th of November.
Thanks
Brett
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