COMC Mailbox Thread

karlsta26 · May 24, 2014

all good for me here

Wattsup · May 24, 2014

Cant access the dashboard, but can log in and purchase cards OK, as well as view wish list etc.

Moe@COMC · May 27, 2014

Hi all; Monday morning here and I just got into the office - fwiw, there weren't any reports of site disruptions on this side of the water, and it seems like some folks over there were doing just fine - it may have been some issue with your individual ISP. Wish I could be more specific/helpful.

pendles. · May 31, 2014

Man, still haven't received my shipment from nearly 2 months ago. BorderLinx was costly, but at least it always got delivered. The sad thing is that I have over 30 cards in my inventory, but I'm too scared to ship it.

ozballer23 · May 31, 2014

Moe@COMC said:
Hi all; Monday morning here and I just got into the office - fwiw, there weren't any reports of site disruptions on this side of the water, and it seems like some folks over there were doing just fine - it may have been some issue with your individual ISP. Wish I could be more specific/helpful.

So the ISP decides which part of your site we can access?

Jonathon M · Jun 1, 2014

pendles. said:
Man, still haven't received my shipment from nearly 2 months ago. BorderLinx was costly, but at least it always got delivered. The sad thing is that I have over 30 cards in my inventory, but I'm too scared to ship it.

Did you get tracking? sorry, but if you get anything of value standard shipping you are taking a massive risk for the sake of $10-15

snooper1304 · Jun 1, 2014

Jonathon M said:
Did you get tracking? sorry, but if you get anything of value standard shipping you are taking a massive risk for the sake of $10-15

Moe said comc covers the value of any lost mail. Whether you choose standard or registered your still covered.

Jonathon M · Jun 1, 2014

Didn't know that..... Cheers

Moe@COMC · Jun 3, 2014

ozballer23 said:
So the ISP decides which part of your site we can access?

I'm just saying that there were no reports of disruptions of service here...I'm just guessing as to the reason why you couldn't access our website.

Moe@COMC · Jun 3, 2014

pendles. said:
Man, still haven't received my shipment from nearly 2 months ago. BorderLinx was costly, but at least it always got delivered. The sad thing is that I have over 30 cards in my inventory, but I'm too scared to ship it.

Some international shipments can take up to 2 months to arrive; we've seen it take even longer, in a few cases. If it ends up never showing up, we will refund the shipment for you.

banzini · Jun 3, 2014

never had a problem with comc shipping. it's tracked and rocks up in 2 weeks MAX!

The service could not be recommended highly enough

snooper1304 · Jun 3, 2014

banzini said:
never had a problem with comc shipping. it's tracked and rocks up in 2 weeks MAX!

The service could not be recommended highly enough

Your 1 of the lucky ones... it takes about 3-4 weeks to reach me in Melbourne. i hear off a lot of members that they usually receive in the 3 to 4 week range and sometimes 5, with a few say they consistently get theirs in 2 weeks.

FreshJays23 · Jun 3, 2014

I have never had any issue either. Less than two weeks to me in S.A

GarnettFan4Life · Jun 3, 2014

Had one arrive other day after 10 days and the one sent out a day later took 19 so go figure! Post!

banzini · Jun 3, 2014

FreshJays23 said:
I have never had any issue either. Less than two weeks to me in S.A

Same here mate. It goes well and COMC always get back to us if we have problems either in this thread or via email

xavierty · Jun 3, 2014

just got my latest mailday in 140 pc cards mmmmmm

Wattsup · Jun 3, 2014

snooper1304 said:
Your 1 of the lucky ones... it takes about 3-4 weeks to reach me in Melbourne. i hear off a lot of members that they usually receive in the 3 to 4 week range and sometimes 5, with a few say they consistently get theirs in 2 weeks.

Only ever taken 2 weeks for my shipments to arrive too, I suggest you might be in the minority...

claxi · Jun 12, 2014

Hi all, I recently started using COMC mailbox and I was about to request a shipment but I got the message that 'Your order does not qualify for $3 Flat Rate Shipping' and that 'One or more of these items was purchased from checkoutmycards.com or Advanced Reseller Mode and still has a per-item shipping fee due.'

Is that supposed to happen? Is there a way I can resolve the issue in order to get the $3 rate shipping?

not too sure if I missed something out here.

cheers.

mattyman76 · Jun 12, 2014

Can only get the $3 shipping with cards purchased through comc themselves and does not include cards sent to mailbox. I'm pretty sure this is correct.

claxi · Jun 12, 2014

oh I see. thanks for that mate. didn't know how it works and their site doesn't actually state the terms and conditions to the cards sent to the mailbox or I haven't found any at least. haha tough lesson.

So I guess it's much cheaper to not use the COMC mailbox service as I would end up spending more on shipping. So i've bought say 10 cards and I could have them shipped to Australia for $7 but in being an uninformed user, I decided to try COMC mailbox and ended up paying $3 for the seller to post to COMC and in addition I have to pay COMC at least an additional $12.50 ($1 processing fee + $0.25 shipping and handling fee, $0.45 for the ones with toploaders already on) to process the 10 cards I bought.

So in all, I would end up paying $15.50 for those 10 cards to be shipped to Australia instead of the original $7.

Wished I had more information regarding this service as somehow I don't see an indication of the true nature of the COMC mailbox service such as the $3 flat postage doesn't apply and the additional shipping and handling fees.

Could anyone possibly direct me to COMC's terms and conditions that states all this so that I guess I could reconcile that i was an uninformed user who found the COMC mailbox service too enticing.

Pardon my rant but I believe COMC is a great site but may I ask around on why someone would use the COMC mailbox service?

just wonder if I could make a case on consumer protection here as I believe consumers should have access to such an important piece of information (preferably through the COMC mailbox page). at this point of time, I find that the COMC mailbox page is very misleading. Safe to say that i am going to stop using COMC's services though I trust that they are a great bunch of people.

If I could put up a suggestion to COMC, it would be that they put up every cost that will be charged to a customer who is using COMC mailbox and how this service isn't eligible for the $3 flat postage rate on http://www.comc.com/mailbox.aspx.

cheers.

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