I'm hoping you guys can point me in the right direction. Once again I'm having all sorts of issues with comc, and their inability to communicate make it much worse.
After previous issues around them incorrectly refunding my PayPal and essentially telling me to file a claim about it, I vowed to not use the mailbox service any longer and a fellow member on here now holds and ships my cards to me in bulk.
I purchased two Immaculate Basketball Acetate Patch's on eBay and accidently shipped to the comc mailbox, which I figured shouldn't be that big of an issue. They arrived and the photo emailed to me detailed very clearly - two items and was backed up by the text in the email. Processing was completed on September 2nd and no items were rejected. Upon logging into my account one of the immaculate acetate patches had been replaced by Jan Vesely select auto, worth maybe a whole $2 at most
So now I'm missing one card which cost me significantly more than what I have in its place. Being in Australia phoning them is difficult due to both the time difference, work hours and the cost to do so, and they have not responded to any email I've sent since I raised the issue.
Mostly - I want to know where my card is so that I can ship them home. If they don't have an answer surely at least they could acknowledge my email and get back to me in due course?
There have several recent cases of wrong identification of cards. Best thing to do is to be patient and wait for their responses. COMC have always done the right thing in the past but often delayed.
They finally responded yesterday and took away the vesely auto but I didn't get my card back. Waiting on another reply and hopefully it doesn't take another week