Have had a number of outstanding redemptions in with Topps that went back nearly 2 years, so I thought I should do something about them before Topps lose their NFL licence and I might end up with Baseball or something! Sent them an email and after a while, got a reply that a case was opened. Now I know Topps customer service cop a lot of flack, but in this case the person looking after me did pretty well I thought. I mentioned I was a Rams fan and she went out of her way to come up with a nice collection of PC adds for me. All in all, happy with the result.