I've had two causes to get in touch with Select to discuss faulty cards and both times I've been pleased with the outcome.
The first was a dud batch of 2010 Prestige packs. Select replaced them with 5 fresh ones and no dispute.
The second, more important, was a gold signature card from the 2012 Future Force series.
It was a dodgy signature. Looked like the ink ran out of the gold pen and the player had another couple of goes at it.
Again, no dispute from Select. Not only did they have to get the player to sign it again, the card then went off to the printer to get stamped.
Funny thing was, the poor old printer left off the zero at the front of the number.