FINAL UPDATE: April 16, 2013
The buyer has closed the claim. And to confirm, the item is still in transit but has arrived in Australia as of April 16, 2013.
Thank you to everyone's help in this matter. The support was overwhelming.
...........................................................................................................................
*Updated 11:00AM EST - April 15, 2013*
I've informed Paypal and Ebay of the issues I've been having and I should be covered with signature confirmation.
I've tentatively removed the postal address I had below.
The buyer contacted me this morning with the following exchange:
Buyer:
Ambrose very dissapointed you have chosen to go to blowoutcards forum..
My customer has not received the card and you have made serious acusations.
I suggest if you want me to drop the case once the card arrives that you take the thread down.
Otherwise i will not close the case and i will leave negative feedback"
Me:
"Excuse me? You're disappointed in my every right to post facts as facts in exactly what I've been dealing with? I never lied or manipulated anything. I'm disappointed that you filed a dispute and escalated to a claim without telling me anything. If you file disputes and claims immediately on all your buying transactions then that is a shame. I'm disappointed that you have to resort to contacting me on eBay and threatening me that you won't close the claim AS WELL AS leaving a negative feedback NOT BECAUSE you didn't receive the item, but for some other reason.
Follow through with your end of the transaction, and then we'll talk.
And I don't even know what you mean by your customer has not received the card. Are you buying on behalf of someone else?"
Buyer:
"i buy cards and sell them to people all around the world at a profit... I have no association with anyone .. my only interest in making profit..
If i cancel the case Now, do you agree to take down the posts you made on Blowout and hobbykings immeadiately??
I will allow another 3 weeks for the card to arrive downunder."
Buyer:
"The blowoutcards forum has a name and postal address on it.. Take it down as its in breach of privacy
Once this thread has been taken down i will cancel the paypal claim"
Me:
"I do not want to negotiate with you after the headache you've put me through, but I will tentatively take down the postal address from the thread."
Buyer:
"lets sort this out civilly.. i will cancel the claim so that the money is relesed back into your account immeadiately.
All i ask is that you take down the 2 threads and in particular the address which breaks privacy laws
Please agree and we can move on from this.."
...........................................................................................................................
I hate reading these threads, let alone being involved in the circumstance itself, but definitely need to get this out there to the public so future collectors can know what to do.
I already had a bad feeling about following through with this transaction when the buyer was from Australia.
Item:
http://rover.ebay.com/rover/1/711-53200-19255-0/1?campid=5337015507&customid=&toolid=10001&mpre=http://www.ebay.com/itm/330890436136?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649
Events:
March 21, 2013 - card was sold to ebay user ID: michaeljordan232323 (his profile states location of United States, but his mailing and paypal address states Australia)
http://rover.ebay.com/rover/1/711-53200-19255-0/1?campid=5337015507&customid=&toolid=10001&mpre=http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=michaeljordan232323&_trksid=p3984.m1561.l2776
April 2, 2013 - buyer makes payment
April 9, 2013 - I ship card out with tracking and signature confirmation
April 12, 2013 - buyer opens dispute for "item not received", I then upload tracking on paypal's end
April 14, 2013 - buyer escalates from dispute to a claim
I've read nightmares when it comes to a specific few scammers located in Australia.
Can you all let me know what my chances are of winning the case? I've done everything in the book in terms of covering myself as a seller, I didn't bother with filming the packaging and shipping procedure because paypal doesn't count that as evidence (rolls eyes).
Other suspicious facts:
Under ebay order details is the following for shipping details
*Mailing Address Removed*
Yet, when the buyer filed the dispute/claim, it was once again under a different name.
Buyer's name: Amy Matilda Reardon
From what I recollect, there have been some major problems in the past regarding an Amy in Australia.
Can anyone shed any kind of light on this matter for me? This part of the hobby is what ruins it all for me.
Thanks in advance for any help.
Ambrose
The buyer has closed the claim. And to confirm, the item is still in transit but has arrived in Australia as of April 16, 2013.
Thank you to everyone's help in this matter. The support was overwhelming.
...........................................................................................................................
*Updated 11:00AM EST - April 15, 2013*
I've informed Paypal and Ebay of the issues I've been having and I should be covered with signature confirmation.
I've tentatively removed the postal address I had below.
The buyer contacted me this morning with the following exchange:
Buyer:
Ambrose very dissapointed you have chosen to go to blowoutcards forum..
My customer has not received the card and you have made serious acusations.
I suggest if you want me to drop the case once the card arrives that you take the thread down.
Otherwise i will not close the case and i will leave negative feedback"
Me:
"Excuse me? You're disappointed in my every right to post facts as facts in exactly what I've been dealing with? I never lied or manipulated anything. I'm disappointed that you filed a dispute and escalated to a claim without telling me anything. If you file disputes and claims immediately on all your buying transactions then that is a shame. I'm disappointed that you have to resort to contacting me on eBay and threatening me that you won't close the claim AS WELL AS leaving a negative feedback NOT BECAUSE you didn't receive the item, but for some other reason.
Follow through with your end of the transaction, and then we'll talk.
And I don't even know what you mean by your customer has not received the card. Are you buying on behalf of someone else?"
Buyer:
"i buy cards and sell them to people all around the world at a profit... I have no association with anyone .. my only interest in making profit..
If i cancel the case Now, do you agree to take down the posts you made on Blowout and hobbykings immeadiately??
I will allow another 3 weeks for the card to arrive downunder."
Buyer:
"The blowoutcards forum has a name and postal address on it.. Take it down as its in breach of privacy
Once this thread has been taken down i will cancel the paypal claim"
Me:
"I do not want to negotiate with you after the headache you've put me through, but I will tentatively take down the postal address from the thread."
Buyer:
"lets sort this out civilly.. i will cancel the claim so that the money is relesed back into your account immeadiately.
All i ask is that you take down the 2 threads and in particular the address which breaks privacy laws
Please agree and we can move on from this.."
...........................................................................................................................
I hate reading these threads, let alone being involved in the circumstance itself, but definitely need to get this out there to the public so future collectors can know what to do.
I already had a bad feeling about following through with this transaction when the buyer was from Australia.
Item:
http://rover.ebay.com/rover/1/711-53200-19255-0/1?campid=5337015507&customid=&toolid=10001&mpre=http://www.ebay.com/itm/330890436136?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1561.l2649
Events:
March 21, 2013 - card was sold to ebay user ID: michaeljordan232323 (his profile states location of United States, but his mailing and paypal address states Australia)
http://rover.ebay.com/rover/1/711-53200-19255-0/1?campid=5337015507&customid=&toolid=10001&mpre=http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=michaeljordan232323&_trksid=p3984.m1561.l2776
April 2, 2013 - buyer makes payment
April 9, 2013 - I ship card out with tracking and signature confirmation
April 12, 2013 - buyer opens dispute for "item not received", I then upload tracking on paypal's end
April 14, 2013 - buyer escalates from dispute to a claim
I've read nightmares when it comes to a specific few scammers located in Australia.
Can you all let me know what my chances are of winning the case? I've done everything in the book in terms of covering myself as a seller, I didn't bother with filming the packaging and shipping procedure because paypal doesn't count that as evidence (rolls eyes).
Other suspicious facts:
Under ebay order details is the following for shipping details
*Mailing Address Removed*
Yet, when the buyer filed the dispute/claim, it was once again under a different name.
Buyer's name: Amy Matilda Reardon
From what I recollect, there have been some major problems in the past regarding an Amy in Australia.
Can anyone shed any kind of light on this matter for me? This part of the hobby is what ruins it all for me.
Thanks in advance for any help.
Ambrose